HR Case Manager – Corporate Accommodations

🔥 1 minute ago

🍑 Georgia – Remote

🍑 Georgia – Remote

💵 $28 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 0%

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Aston Carter

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

🎯 Recruiter

💼 Consulting

🤝 B2B

Recruitment • Consulting • B2B

Aston Carter is a global staffing and recruitment firm that provides contract and permanent talent solutions and consulting services to businesses. The company (an Allegis Group company) focuses on areas including accounting & finance, office & clerical, business transformation, sales & marketing, risk and KYC programs, and interim HR/staffing solutions. Aston Carter emphasizes candidate and client satisfaction, operates across four continents with more than 130 offices, and delivers staffing, contract staffing and specialised consulting services to enterprise clients.

📋 Description

• Serve as the highest escalation point under operations leadership for accommodation-related issues • Manage complex, sensitive, executive, non-executive, and HR-for-HR accommodation cases • Partner with HR, leaders, legal stakeholders, leave case managers, disability vendors, and accommodation specialists • Support new hire nesting through nesting plans, audits, and coaching • Review quality audits and report regional trends and improvement opportunities • Manage workflow adjustments, out-of-office procedures, and work assignments • Analyze case volume, case types, approvals, and regional trends to influence training and process decisions • Recommend training initiatives, provide survey feedback, share best practices, and deliver or support group training • Manage return-to-work activities with leave case managers and disability vendors • Provide consultation, coaching, information, referrals, and support on accommodation matters • Facilitate escalated communication involving disabilities, leave of absence, short-term disability, long-term disability, and workers compensation • Coordinate escalated issues with disability and leave services management and legal partners • Assist in identifying essential and marginal job functions and conduct job site analyses • Help employees understand work restrictions, functional limitations, and legal rights and responsibilities • Maintain confidentiality and safeguard sensitive information • Monitor legislation and issues affecting disability access and accommodations • Maintain accurate case records in case management systems and designated databases • Provide professional opinions and documentation for grievances, arbitration, depositions, and other forums • Adhere to SLAs and quality standards while managing high-volume complex cases

🎯 Requirements

• Bachelor's degree • At least 3 years of experience in leave of absence, disability case management, ADA/ADAAA accommodations, human resources, or a closely related field • Working knowledge of federal and state leave and disability regulations, including ADA/ADAAA and FMLA • Experience managing cases from initiation through resolution in a case management system • Demonstrated ability to communicate complex information clearly to employees, managers, and HR partners, both verbally and in writing • Experience with accommodations required for consideration • Must be based in Atlanta, Georgia, USA

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

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