Manager, Verifications

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Asurint

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🤝 B2B

☁️ SaaS

👥 HR Tech

💰 Venture Round - Asurint on 2017-03

B2B • SaaS • HR Tech

Asurint is a background screening company that provides data-driven screening solutions for employment, tenant, and government eligibility screening. They emphasize fast, accurate results using proprietary technology and integrations, offering services like criminal background checks, drug and health screening, and verifications. Asurint highlights rapid turnaround (94% same-day criminal searches), deeper searches (15% more criminal records reported), numerous integrations and an API, high client satisfaction, and compliance-focused resources, webinars, and partnerships. The company serves high-volume clients, integrates with HR and staffing platforms, and positions itself as a partner to streamline screening workflows.

📋 Description

• Manage the team fulfilling verification products including education, employment, licensure, and Department of Transportation verifications • Supervise, direct, coach, train, develop, hire, and manage employee performance • Manage vendors and outside service providers, setting expectations and holding them accountable • Review department processes and optimize strategies for low-cost, high-quality, compliant results • Monitor quality trends, identify improvement areas, and implement solutions • Forecast staffing needs based on volume fluctuations and sales pipeline activity • Facilitate meetings to drive innovation, improve processes, establish best practices, and develop knowledge checks • Serve as escalation point and subject matter expert for verification fulfillment • Communicate order status, trends, and client-facing obstacles to Customer Service and Account Management • Maintain knowledge of organizational processes and IT advancements to automate or modernize internal systems • Analyze data for strategic accounts and measure performance against service level agreements • Develop and enhance team KPIs • Create department-specific policies • Develop training initiatives and a certification program supporting NAPBS accreditation and FCRA reporting compliance • Perform internal quality audits and analyze program and procedure effectiveness • Maintain knowledge of third-party verification services such as The Work Number and Clearinghouse • Manage budgets and resources effectively

🎯 Requirements

• Experience leading at the functional level is preferred • Experience presenting to clients is preferred • Experience using reporting tools and data sets to analyze and report data is required • Experience with the legal/court system is preferred • Experience with background screening is preferred • Proficiency in MS Office, including Outlook, Excel, and Word, or similar software is required • Experience with business management systems such as general ledger, HRIS, or CRM is preferred • High school diploma or equivalent is required • Bachelor's degree is preferred • Salesforce certification is preferred • If performing work-related driving, a driver's license and driving record satisfactory to the company's liability insurance carrier are required • 7 to 10 years of relevant experience is preferred • 5 to 7 years of supervisory experience is preferred • Ability to lift objects weighing less than 20 pounds and carry them up to 20 feet is required • Ability to work generally during Eastern Time Zone business hours, with occasional work before or after normal hours, weekends, and evenings • Some travel by personal automobile and occasional overnight travel may be required

🏖️ Benefits

• Medical, dental and vision effective first day of employment • 401(k) with employer match • Paid time off • 10 company-paid holidays • Employee Assistance Program • Wellness Program • Paid Bereavement • Pet Bereavement • Pet Insurance • Volunteer time off • Telecommuting Stipend • Professional development programs • Short-term disability • Company-paid long-term disability • Company-paid life insurance • Flexible spending/health savings accounts • Employee referral bonus