Staging Center Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $64.4k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Atos

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Atos is a global leader in digital transformation, providing a wide range of solutions and services across industries. The company specializes in cloud and infrastructure services, digital business platforms, technology consulting, and cybersecurity, with a focus on enhancing user experiences and supporting enterprise digital journeys. Atos is committed to sustainability and innovation, partnering with various organizations to drive digital advancements, such as its role as the official IT partner for the UEFA and the Olympic Games.

📋 Description

• Direct and oversee daily staging center operations • Develop and implement processes for receiving, staging, configuring, testing, shipping, and returning technology assets • Ensure timely execution of deployment schedules and project deliverables • Monitor operational performance, resource utilization, and SLAs • Evaluate and improve operational workflows and efficiencies • Lead, coach, and develop staging center personnel • Assign workloads and establish priorities • Conduct performance discussions, training, and career development activities • Support recruiting, interviewing, onboarding, and workforce planning • Maintain hardware inventory accuracy, asset tracking, inventory controls, audits, and lifecycle management • Oversee device imaging, configuration, testing, and deployment readiness • Establish quality control measures and monitor quality metrics and customer satisfaction • Manage shipping, receiving, warehousing, and reverse logistics operations • Coordinate with vendors, suppliers, and transportation providers • Manage operational budgets, equipment purchases, and resource planning • Track operational metrics, provide performance reporting, and identify cost-reduction opportunities • Serve as a primary escalation point for operational issues • Partner with project managers, field services teams, and customer stakeholders • Communicate project status, risks, and operational performance • Ensure adherence to company policies, security standards, contractual requirements, and workplace safety procedures • Support audits and compliance reviews • Occasionally travel to customer locations, implementation activities, or operational reviews

🎯 Requirements

• Bachelor's degree in Information Technology, Operations Management, Supply Chain Management, or related field preferred • Equivalent combination of education and relevant experience may be considered • 5+ years of experience in IT operations, deployment services, logistics, inventory management, or technical service delivery • 2+ years of leadership or supervisory experience • Experience managing technology deployment, asset management, or staging center operations • Experience leading teams in a fast-paced operational environment • Microsoft Windows operating systems and endpoint deployment processes • Microsoft 365 applications and collaboration tools • Asset lifecycle management and inventory control systems • Service management platforms such as ServiceNow • Endpoint management tools including Intune, Autopilot, SCCM, or equivalent platforms • Reporting and data analysis using Excel and operational dashboards • Ability to work within a warehouse and staging environment • Ability to occasionally lift and move equipment up to 50 pounds • Ability to stand, walk, and inspect operations throughout the workday • Occasional travel may be required • Preferred: CompTIA A+, Network+, CCNA, ITIL Foundation, PMP or equivalent project management experience, Lean, Six Sigma, or process improvement certification

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Flexible Spending Accounts (FSAs) • Health Savings Account (HSA) • Supplemental Insurance • Telehealth • Employee Assistance Program (EAP) • 401(k) Retirement Plan • Legal Insurance • Pet Insurance • Wellness and discount programs • Diversity and inclusion commitment • Fair work environment