11 - 50 employees
Founded 2014
âď¸ SaaS
đŚ Logistics
đ¤ B2B
SaaS ⢠Logistics ⢠B2B
Avatar is a B2B software company that provides DriverHub, a platform for commercial fleets to manage driver recruiting, hiring, DOT compliance, and safety training. Their product set includes AI-powered recruiting and onboarding (AI Voice Assistant, AvatarAssistant), candidate landing pages, automated qualification and workflow triggers, DOT compliance tools (DQ file management, 19-A form generation, compliance dashboards), a training marketplace, and professional services. Avatar integrates with 70+ systems to connect payroll, HRIS/ATS, telematics, TMS, vehicle maintenance, background checks, and learning management systems to help fleets reach 100% compliance and reduce cost-per-hire.
đ October 16
đ Florida, Idaho, +6 more states â Remote
â° Full Time
đĄ Mid-level
đ Senior
âď¸ Systems Engineer
đť Ghost score 16%
Where this job comes from
Posted on Avatar's careers page, not through a job board
First seen by Remote Rocketship October 16
Still open on Avatar's site. Checked 1 hour ago.
11 - 50 employees
Founded 2014
âď¸ SaaS
đŚ Logistics
đ¤ B2B
SaaS ⢠Logistics ⢠B2B
Avatar is a B2B software company that provides DriverHub, a platform for commercial fleets to manage driver recruiting, hiring, DOT compliance, and safety training. Their product set includes AI-powered recruiting and onboarding (AI Voice Assistant, AvatarAssistant), candidate landing pages, automated qualification and workflow triggers, DOT compliance tools (DQ file management, 19-A form generation, compliance dashboards), a training marketplace, and professional services. Avatar integrates with 70+ systems to connect payroll, HRIS/ATS, telematics, TMS, vehicle maintenance, background checks, and learning management systems to help fleets reach 100% compliance and reduce cost-per-hire.
⢠Own day-to-day security administration and coordinate SOC 2 Type II control execution, evidence collection, and annual audit preparation ⢠Maintain the year-round control calendar and track reviews, evidence requirements, remediation commitments, and audit requests ⢠Maintain security policies and operating procedures and drive corrective action for control gaps ⢠Administer access controls, access reviews, least privilege, credential management, and security logging ⢠Run and review vulnerability assessments and prioritize findings by severity, exposure, business risk, and customer impact ⢠Own routine and urgent patching of Linux hosts, application dependencies, container images, and supporting software ⢠Plan maintenance, validate changes, confirm remediation, and document mitigations and approved exceptions ⢠Deploy, configure, and maintain AWS resources including EC2, ECS, WAF, ALB, S3, EFS, IAM, and networking components ⢠Manage backups, replication, retention, restore testing, and secure data disposal ⢠Administer Debian and Amazon Linux hosts, production applications, services, packages, permissions, storage, networking, and system configuration ⢠Support Docker, Docker Compose, and ECS workloads ⢠Maintain infrastructure and security monitoring, log collection, and alerting; investigate alerts and service interruptions ⢠Restore service, communicate impact and progress, coordinate production incident response, investigate root causes, and implement reliability improvements ⢠Maintain recovery procedures, operational runbooks, system documentation, and audit evidence ⢠Support CI/CD configuration, deployment environments, build and release troubleshooting, secure pipeline access, rollback procedures, and environment consistency ⢠Partner with engineers to diagnose infrastructure and runtime issues affecting development, testing, and production ⢠Automate provisioning, configuration, patching, and recurring operational tasks using Terraform, Ansible, AWS CLI, and scripting ⢠Work with engineering, technical support, and leadership to resolve issues and prioritize work by security risk, availability, and customer impact
⢠At least 5 years of hands-on Linux systems administration, with responsibility for security and availability in production environments ⢠SaaS experience preferred ⢠Strong AWS administration skills, especially EC2 and Linux-hosted applications ⢠Working experience with ECS, IAM, networking, load balancing, storage, WAF, and monitoring ⢠Practical experience supporting SOC 2 Type II audits and maintaining controls throughout the audit period, including evidence collection, access reviews, and remediation tracking ⢠Hands-on vulnerability management, Linux patching, security hardening, log analysis, and incident response ⢠Experience with Terraform, Ansible, AWS CLI, shell scripting, Docker, and Docker Compose ⢠Experience supporting CI/CD pipelines and troubleshooting deployment failures with software engineers ⢠Ability to troubleshoot across Linux, AWS, networking, containers, databases, storage, and application runtimes ⢠Clear written communication, disciplined documentation, and risk-based prioritization ⢠Must reside in the United States ⢠Professional workspace supporting focus, confidentiality, and productivity ⢠Reliable high-speed internet access ⢠Availability during established core business hours ⢠Ability to work occasionally outside core business hours ⢠Nice to have: PostgreSQL and Redis administration, backup and recovery, performance troubleshooting, Python scripting, GitHub workflows, Flask, JavaScript, Vue, Jira, Sentry, operational monitoring, disaster recovery, and infrastructure cost efficiency experience
⢠Fully remote work arrangement ⢠Salary exempt position ⢠Professional workspace support with reliable high-speed internet access ⢠Flexible availability for production incidents, urgent security updates, maintenance windows, critical releases, and audit deadlines ⢠Equal opportunity and inclusive work environment
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