
5001 - 10000 employees
💼 Consulting
📣 Marketing
📦 Logistics
💰 Post-IPO Debt on 2022-06
Consulting • Marketing • Logistics
Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.
🔥 12 hours ago
🇺🇸 United States – Remote
💵 $143.1k - $193.2k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🛜 Network Engineer / Network Administrator
🦅 H1B Visa Sponsor
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5001 - 10000 employees
💼 Consulting
📣 Marketing
📦 Logistics
💰 Post-IPO Debt on 2022-06
Consulting • Marketing • Logistics
Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.
• Configure, implement, maintain, and support enterprise network infrastructure, including Juniper routers, Dell switches, Palo Alto firewalls, VPN tunnels, security appliances, and data center equipment • Design, configure, and troubleshoot complex routing and switching environments • Maintain and enforce enterprise network design, security, and configuration standards • Support connectivity across LAN, WAN, data center, and cloud environments • Configure and maintain network security appliances, firewall policies, and VPN connectivity • Apply networking knowledge to maintain connectivity, investigate issues, and optimize network operations • Support Juniper and Dell voice-related solutions and associated network infrastructure • Troubleshoot voice connectivity and signaling issues involving SIP, H.323, voice codecs, and PSTN gateways • Diagnose and resolve complex network hardware, software, and connectivity issues • Investigate recurring problems, identify root causes, evaluate alternatives, and implement solutions • Execute network projects, installations, upgrades, and infrastructure changes • Develop and maintain documentation for network designs, configurations, hardware, firmware, software, installations, upgrades, and procedures • Coordinate with service providers, internal teams, and customers through ticketing systems, email, and telephone • Participate in network planning and technology reviews and recommend solutions aligned with business and end-user needs
• 5+ years of experience supporting and maintaining network infrastructure in a cloud or enterprise environment • 7–10 years of experience listed for the role • Expert knowledge of TCP/IP networking, LAN and WAN technologies, IP routing, DNS, MPLS, SNMP, SMTP, BGP, EIGRP, VPNs, and SIP • Strong hands-on experience configuring, maintaining, and troubleshooting Juniper routers and understanding Junos OS • Experience supporting Dell network switches and familiarity with Dell switch operating systems • Practical experience configuring and maintaining Palo Alto firewalls, VPN tunnels, and network security appliances • Strong understanding of SIP, H.323, G.711, G.723, G.729, and PSTN gateways • Experience supporting network infrastructure and delivering projects in large, distributed, multi-department organizations • Ability to analyze complex network issues, identify root causes, and implement effective solutions • Experience executing infrastructure implementations, upgrades, and configuration changes • Ability to produce clear, accurate technical documentation and communicate network changes, findings, and recommendations effectively • Bachelor's degree in Computer Science or a related field is preferred, or equivalent relevant professional experience • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
• Benefits are offered (specific benefits are not listed)
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