Client Services Specialist

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🔥 0 minutes ago

🐊 Florida, Nevada, +6 more states – Remote

🐊 Florida – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

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AZA US Corporation

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1903

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

AZA US Corporation is a company that specializes in creating innovative and customized architectural facades, drawing inspiration from historical construction methods while incorporating modern design elements. With a commitment to transparency and collaboration, AZA US works closely with designers and clients to turn their visions into reality, ensuring that each project reflects both functionality and aesthetic beauty.

📋 Description

• Oversee daily workflow functions for Periscope requests and assessments • Manage and update administrative databases to distribute information to internal and external parties • Assist health plan partners and clients with service requests • Provide scheduling support for evaluating therapists • Maintain accurate records of client communications • Respond to and resolve administrative inquiries promptly • Review and interpret medical documents, verifying information as needed • Assist with data entry and maintain data integrity • Identify and communicate data quality issues to staff and supervisors • Serve as the primary point of contact for health plans and therapists • Upload and maintain accurate records in databases • Maintain strict patient confidentiality in compliance with HIPAA • Perform other related duties as assigned

🎯 Requirements

• High school diploma or equivalent • At least one year of experience with computer data entry and database management preferred • Excellent verbal and written communication skills • Outstanding interpersonal and customer service skills • Superb organizational skills with strong attention to detail • Ability to work independently with minimal supervision • Flexibility to adapt to shifting priorities and schedules as needed • Ability to communicate effectively with internal and external customers at all organizational levels • Capability to follow instructions delivered via phone, email, or portal system • Proficiency with Microsoft Office 365 • Reliable internet access and ability to work from home • Must reside in Florida, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Nevada, or Virginia • Availability for a mid-shift from 12:00 PM to 9:00 PM EST; schedule may vary and include some weekends • Ability to maintain patient confidentiality in compliance with HIPAA

🏖️ Benefits

• Bilingual candidates eligible for additional incentive pay • Full-time, remote/work-from-home position • Health, dental, and vision insurance • 401(k) with company match (after 3 months) • Paid vacation, personal time, and sick time