Senior Manager, Strategic BizOPs

Job not on LinkedIn

🔥 14 hours ago

🗽 New York – Remote

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💵 $110k - $125k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

👻 Ghost score 10%

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Logo of Bask and Lather Co

Bask and Lather Co

11 - 50 employees

Founded 2020

🏥 Healthcare

🍽️ Food & Beverage

💼 Consulting

Healthcare • Food & Beverage • Consulting

Bask and Lather Co is a direct-to-consumer haircare brand that specializes in natural, organic scalp and hair treatments designed to promote hair growth, strengthen strands, and address issues like alopecia, thinning, and edge loss. The Shopify-based company sells a range of products including scalp stimulators, hair elixirs, beard care, edge control, kits and bundles for different hair types (including 4C and curly hair), and offers educational resources like a hair type quiz and before-and-after results. The brand emphasizes organic ingredients, founder-origin storytelling, and eCommerce distribution with bundle deals, subscriptions, and pay-later options.

📋 Description

• Plug into high-priority cross-functional initiatives and drive them from ambiguity to completion • Translate broad objectives into specific deliverables, owners, inputs, dependencies, decision points, critical paths, and definitions of done • Identify stalled work, solve or route constraints, and provide recovery options • Build Excel and Google Sheets models, trackers, forecasts, scenario analyses, and decision-support tools • Research vendors, competitors, markets, tools, retailer requirements, operating questions, and unfamiliar business problems, then translate findings into recommendations • Maintain visibility across brand, product, retail, promotional, and marketing calendars and identify dependencies or conflicts • Step into urgent initiatives, coordinate parallel workstreams, and deliver against business deadlines • Turn leadership direction into actionable briefs for Creative, E-Commerce, agencies, vendors, and internal teams • Identify unnecessary complexity and redesign workflows for speed and accountability • Provide concise reporting on priority initiatives, commitments, project health, risks, decisions, recovery actions, and next steps • Own high-priority special projects spanning multiple functions • Verify final deliverables are accurate, approved, correctly handed off, and usable • Conduct postmortems, identify root causes, and improve SOPs, workflows, automation, lead times, or controls • Assess capacity and resource constraints and recommend solutions • Work directly with functional contributors while keeping the Senior Director of Operations informed of priority conflicts and material risks

🎯 Requirements

• Approximately 5+ years of experience in business operations, strategic operations, management consulting, a founder’s office, growth-stage company operations, marketplace or e-commerce operations, or another analytical execution role • Advanced Microsoft Excel and Google Sheets capability, including lookups, pivot tables, formulas, data cleaning, scenario analysis, and executive-ready outputs • Strong quantitative reasoning and demonstrated ability to answer business questions using imperfect or fragmented data • Demonstrated ownership of complex cross-functional initiatives from unclear request through completed deliverable • Excellent written communication, including briefs, decision summaries, action plans, and executive updates • Strong research, synthesis, prioritization, and problem-solving skills • Ability to influence and maintain accountability without relying on formal authority • Ability to manage multiple unrelated workstreams without losing speed, accuracy, or follow-through • Evidence of materially accelerating work, removing operational constraints, or improving a recurring workflow • High attention to detail without sacrificing speed • Practical knowledge of artificial intelligence and automated workflows to streamline data synthesis, project documentation, and cross-functional delivery, ensuring speed is balanced with rigorous verification and human oversight

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