Foundation & Marketing Technology Specialist

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Best Best & Krieger LLP (BBK)

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1891

⚖️ Legal

🏛️ Government

📋 Compliance

Legal • Government • Compliance

Best Best & Krieger LLP (BBK) is a nationwide law firm that provides legal counsel and strategic services to public agencies, private clients, and other organizations. The firm specializes in municipal and government affairs, environmental and natural resources, public finance, labor and employment, telecommunications, water law, real estate, and related compliance and regulatory matters, and offers webinars and resources to help clients navigate evolving legal landscapes. BBK emphasizes partnering with clients to deliver practical, innovative solutions and supports public-sector and complex transactional matters.

📋 Description

• Administer, maintain, and continuously improve the Foundation experience management platform • Maintain Foundation data quality, consistency, integrity, governance, usability, and reporting • Coordinate Foundation enhancements, integrations, system testing, upgrades, and technology initiatives • Provide user support, develop training materials and documentation, conduct user training, and support user adoption • Partner with attorneys, Marketing, IT, and other stakeholders to understand needs and recommend solutions • Maintain experience data for proposals, rankings, client development, attorney biographies, and marketing efforts • Support email marketing, reporting, analytics, project management, website updates, and other marketing technology initiatives • Develop reports, dashboards, saved searches, and data extracts • Identify and implement workflow, process, data quality, and operational efficiency improvements • Stay current on Foundation enhancements and marketing technology trends; assist with special projects

🎯 Requirements

• Experience supporting or administering Litera Foundation is strongly preferred • Strong analytical, organizational, and problem-solving skills • Exceptional attention to detail and commitment to data quality • Ability to manage multiple priorities and work independently • Ability to build collaborative relationships across departments • Excellent written and verbal communication skills • Experience developing documentation, conducting user training, and supporting user adoption • Experience with CMS, email marketing platforms, or similar marketing technology tools is preferred • Proficiency with Microsoft Office Suite, particularly Excel • Professional discretion and sound judgment with confidential information • Bachelor's degree in Marketing, Business, or related field, or equivalent combination of education and experience • Three to five years of experience supporting marketing technology, experience management, CRM administration, knowledge management, or related business systems • Experience in a law firm or professional services environment is preferred • Demonstrated experience supporting or administering Litera Foundation in a law firm or professional services environment is strongly preferred • Preferably based in the Pacific Time Zone; Central Time Zone candidates will also be considered • Must maintain a workspace supporting productivity, confidentiality, reliable communication, and secure handling of company and client information

🏖️ Benefits

• Optional work from home • Work from Anywhere environment • Equal opportunity employer