Fulfillment Automation Solutions Engineer

🔥 14 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $170k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 15%

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Beacon Biosignals

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Beacon Biosignals is a company focused on powering precision medicine for the brain. Their EEG neurobiomarker platform is engineered to accelerate clinical trials and enable new treatments for patients with neurological and psychiatric diseases. The platform captures a rich array of the brain's activity in real time and utilizes machine learning to analyze EEG data for treatment efficacy, dose selection, and population stratification. Beacon Biosignals partners with biopharma companies, academic medical centers, and neurotechnology developers to improve the diagnosis and treatment of neurological and psychiatric diseases.

📋 Description

• Deliver Beacon Platform tools and automation to fulfillment centers and clinical sites so forward and reverse logistics and fulfillment flows can scale. • Design and ship self-serve tools and automation for efficient and reliable fulfillment programs. • Visit fulfillment centers, channel partners, and customers to observe and map workflows and inform FAST’s roadmap. • Lead design and architecture for FAST’s automation and tooling, weighing implementation tradeoffs using engineering principles and data. • Ship automation for high-impact opportunities so fulfillment and logistics flows run reliably and efficiently. • Lead validation, documentation, training, communication, onboarding, and change-management playbooks for new tools and workflows. • Evaluate building versus integrating with warehouse and logistics management systems and existing partner/site tools. • Take over intake and triage of fulfillment and device-return issues, maintaining runbooks and a tracked backlog. • Plan and prioritize individual and team work while collaborating with stakeholders. • Debug ambiguous cross-system problems and turn recurring field issues into root-cause fixes. • Improve code structure, test coverage, and development tooling. • Coach and mentor engineers and help set team practices, timelines, and assignment methods. • Measure operational metrics such as engineer-required cases, resolution time, and site or partner onboarding time.

🎯 Requirements

• 5-8 years of professional software engineering experience, including building internal tools, workflow automation or system integrations. • High proficiency in at least one technical area, with a record of writing correct, well-tested code that others can easily understand and maintain. • Experience efficiently debugging and profiling ambiguous problems across systems and codebases, including data pipelines and device or upload workflows. • Experience leading design and architecture for complex projects and systems, and backing up decisions with data. • Experience working across teams and domains, and directly with non-engineering users or external partners, to understand their workflow and ship tools they can use on their own. • Experience coaching and mentoring less experienced engineers, and leading or coordinating the work of others as a team or tech lead. Direct management experience is not required. • Education: Bachelor’s degree in computer science, engineering or a related field, or equivalent practical experience. • Traits and behaviors: curious, biased toward simple solutions, comfortable in a new team where the process is still being defined, a strong written communicator in an async environment, and empathetic to the people who rely on your tools. • Preferred: experience with logistics, warehouse or fulfillment systems, or with returns and reverse-logistics flows. • Preferred: experience in a regulated environment, such as medical devices, where traceability and compliance matter.

🏖️ Benefits

• Equity • PTO • Remote work experience supported by asynchronous work practices • In-person office hubs available in Boston, New York and Paris

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