Director of Health Plan Business Development

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $180k - $210k / year

⏰ Full Time

🔴 Lead

💰 Business Development (BDR)

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BetterHelp

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2013

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

BetterHelp is the world's largest online therapy service, offering professional, licensed, and vetted therapists to help with a range of issues including depression, anxiety, relationships, trauma, and more. The platform allows users to communicate with therapists via text, chat, phone, and video sessions, providing convenience and flexibility similar to traditional in-office therapy. BetterHelp matches users with licensed providers such as psychologists, licensed professional counselors, and clinical social workers, and offers therapy solutions for individuals, couples, and teens.

📋 Description

• Own and advance strategic relationships with priority health plan partners • Identify opportunities to deepen existing partnerships and pursue new payer contracts that expand BetterHelp's network or strategic capabilities • Negotiate delegated or streamlined credentialing models, provider onboarding and roster processes, reimbursement, network terms, and other payer arrangements • Develop strategic models beyond traditional network participation, including member engagement and distribution, preferred provider relationships, care navigation, and value-based arrangements • Establish, build, and maintain relationships with health plans and strategic partners • Use provider network activation, reimbursement, member access, utilization, and financial performance data to inform payer strategy and negotiations • Lead payer relationships from initial strategy and contracting through launch and early-stage optimization • Develop new payer partnership models and commercial structures related to reimbursement, network design, member acquisition, value-based care, and strategic distribution • Collaborate with Network Operations, Credentialing, Revenue Cycle Management, Legal, Compliance, Data, Product, Marketing, Finance, and Clinical teams • Translate payer relationships into greater member access and sustainable growth

🎯 Requirements

• 5–7 years of experience in health plan partnerships, provider/network contracting, payer strategy, business development, or related healthcare roles, with a demonstrated track record working directly with health plans • Experience negotiating or working with delegated credentialing, roster-based provider onboarding, or other scalable health plan network models strongly preferred • Experience working with national health plans, Blue Cross Blue Shield plans, and/or Medicare Advantage networks preferred • Demonstrated track record of successfully prospecting, closing deals, and onboarding high value and high quality partners and/or affiliates • Deep understanding of health plan network strategy and operations, including provider contracting, reimbursement, credentialing, provider loading, delegated vs. non-delegated arrangements, claims, and network adequacy • Knowledge of how to identify and classify top opportunities for growth and expansion • Strong negotiation skills and experience managing vendors and partners • Creative, entrepreneurial, and enthusiastic deal closer able to thrive in a startup environment, pivot priorities quickly, and balance multiple projects • Exceptional oral and written communication, presentation, interpersonal, and negotiation skills • Ability to close deals and campaigns with partners on all levels • Ability to build and foster long-term impactful relationships • Diligent and thorough approach to partner relationships, brand safety, and legal compliance

🏖️ Benefits

• Remote work with regular in-person bonding experiences sponsored by the company • Competitive compensation • Holistic perks program (including free therapy, employee wellness, and more) • Excellent health, dental, and vision coverage • 401k benefits with employer matching contribution • The chance to build something that changes lives – and that people love • Any piece of hardware or software that will make you happy and productive • An awesome community of co-workers • Commission bonus • Travel expenses covered for required travel to the San Jose, CA office and company-wide offsite • Reasonable accommodations for those under unique circumstances who cannot travel