Solutions Architect, Quality and Improvements

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $110k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bidgely

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

⚡ Energy

🤖 Artificial Intelligence

☁️ SaaS

💰 $18M Venture Round - Bidgely on 2023-07

Energy • Artificial Intelligence • SaaS

Bidgely is an energy analytics company that provides utilities and energy providers with AI-powered software for customer energy insights, meter data analytics, and appliance-level energy disaggregation (non-intrusive load monitoring). Its platform uses machine learning to analyze smart meter and IoT data to enable customer engagement, demand response, energy efficiency programs, and distributed energy resource (DER) planning. Bidgely sells to enterprise utility customers as a B2B SaaS solution focused on improving customer experience and operational energy programs.

📋 Description

• Own the overall solution design and development for utility customers, including requirement analysis, customer journey scope discussion, data integration, machine learning algorithm application, design, solution architecture, implementation, and customer-facing technical issue resolution • Serve as a cross-functional subject matter expert, applying product expertise and gap analysis to map utility customer requirements to product features and finalize necessary customizations • Support Technical Program Managers and Delivery Managers with deep technical guidance across the project lifecycle, from requirement analysis through launch • Manage select customer engagements directly using Customer Onboarding processes and tools • Define and own the technical gate process that Technical Program Managers follow on each project • Review new product performance, test cases, project plans, and risk mitigation from contract signing through launch • Own and coordinate communication between Product Management and implementation project teams regarding issues and risks affecting new product launches • Build and maintain continuous-improvement structures for technical implementations and product solutions • Hold feedback and collaboration sessions with other Solution Architects to improve implementation quality and inform Technical Program Manager training • Train and mentor Technical Program Managers and other Customer Onboarding team members on technical methodology and product capabilities • Partner with Technical Program Managers, Senior Technical Program Managers, global Delivery, and Product Development to ensure technically sound, on-time implementations

🎯 Requirements

• BS/MS in Computer Science or a related engineering field • 3-6 years of proven expertise developing and driving solution architecture for cloud-based, B2B implementations • Excellent track record designing and delivering system architecture, implementation, and deployment of successful solutions in a customer-facing role with large enterprises • Strong interpersonal skills, with the ability to build relationships with diverse, global business and IT stakeholders across time zones • Excellent written and verbal communication skills, with the ability to explain complex technical issues clearly to non-technical audiences • Strong problem-solving and analytical skills, with a solution-focused approach to communication and conflict resolution • Highly organized, with remarkable attention to detail and excellent time management across multiple concurrent projects • Desire and ability to stay current with emerging tools, technologies, and methodologies, and to clearly share that knowledge with key decision makers • Experience on the pre-sales side, such as developing technical content for proposals and shortlist presentations • Working knowledge of programming tools such as Java, Spring, Hibernate, J2EE, and REST services • Experience working in a fast-paced start-up environment • Utility industry knowledge and experience • Must be authorized to work in the United States without sponsorship

🏖️ Benefits

• Medical, Dental, and Vision insurance from day one • HSA, FSA, and DCFSA plans • 401(k) plan • Flexible paid time off • Annual wellness stipend • Annual professional development stipend • Paid parental leave • Mental health and wellness resources for you and your family • Preferred pricing on entertainment, technology, and insurance products • Access to mentorship from experienced industry leaders • Remote-friendly scheduling built around how you work best • Paid time to volunteer for causes you care about • Discretionary annual bonus • Equity