Senior Revenue Operations Analyst

🔥 2 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $70k - $90k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

👻 Ghost score 0%

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BIG HAPPY

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

📣 Marketing

📱 Media

🤝 B2B

💰 $2.5M Series A - BIG HAPPY on 2024-01

Marketing • Media • B2B

BIG HAPPY is a creative advertising and media company that produces high-impact mobile and digital out-of-home (DOOH) campaigns and helps publishers monetize inventory. They specialize in fast, scalable creative production and programmatic distribution across mobile devices and over 1 million DOOH screens, with a publisher network of 5,500+ partners and measurable, KPI-focused results for brands like Samsung, NFL Network, and the Washington Capitals. BIG HAPPY emphasizes audience-respecting ad experiences, rapid turnaround, measurement-driven campaigns, and partnerships with publishers and advertisers.

📋 Description

• Own day-to-day administration and hygiene of the CRM, ensuring data accuracy, consistent field usage, and clean pipeline records • Build and enforce data governance standards across Sales and Marketing systems • Build and maintain dashboards and reports on key revenue metrics, including pipeline, bookings, churn, win rates, and sales cycle length • Track and report on company-wide KPIs, surfacing trends and flagging risks or opportunities to leadership • Conduct ad hoc analysis to answer strategic business questions from Sales, Marketing, or Finance • Partner with Sales leadership to identify process gaps and recommend improvements • Monitor funnel health, including lead volume, conversion rates, deal velocity, and win rates, and help identify bottlenecks • Provide data and analysis to support quota setting, territory design, and compensation modeling • Act as a liaison between Sales, Marketing, Finance, and leadership to ensure aligned metrics and definitions • Identify opportunities to automate manual reporting processes and improve data workflows • Standardize recurring reporting for weekly, monthly, and quarterly business reviews • Serve as connective tissue between Sales, Marketing, and leadership, owning CRM data integrity and building reporting on company and revenue metrics • Report to the Sr. Manager, Business Operations

🎯 Requirements

• 3-5 years of experience in revenue operations, sales operations, business operations, or a related analytical role • Hands-on experience managing and maintaining a CRM platform (Boostr, Salesforce, HubSpot, or similar) • Advanced Excel/Google Sheets skills • Comfort building and maintaining dashboards (e.g., in Tableau, Looker, Power BI, or native CRM reporting tools) • Advanced PowerPoint/Google Slides skills for executive-ready presentations • Solid analytical skills with the ability to translate raw data into clear, actionable insights for non-technical stakeholders • Excellent attention to detail, especially around data accuracy and consistency • Strong communication skills and comfort presenting metrics/findings to senior stakeholders • Ability to manage multiple reporting cadences and priorities in a fast-paced environment • Must be currently authorized to work in the United States without requiring employer-sponsored visa sponsorship now or in the future

🏖️ Benefits

• Full-time position with a competitive base salary and bonus structure • Access to benefits, including Healthcare, Dental, and Vision • HSA/FSA matching program • Participation in Big Happy’s stock program • Paid Parental Leave • Half Day Fridays (except Q4) • Team Happy camaraderie—celebrating wins, learning from challenges, and fostering continuous career growth • A workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact • 15% semi-annual bonuses