Executive Account Manager, Medical Device Manufacturing

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🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

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Biomerics

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

🧬 Biotechnology

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Biotechnology • Healthcare Insurance • Pharmaceuticals

Biomerics is a medical device contract manufacturer specializing in the development and manufacturing of complex interventional components and devices. With expertise in engineering innovative solutions, Biomerics offers a wide range of capabilities from polymer and metal expertise to in-house custom compounding. The company serves as a strategic partner to original equipment manufacturers (OEMs) in the medical industry, providing end-to-end solutions from design to final assembly. Biomerics is known for its minimally invasive device expertise and strategic global locations, offering customer-focused, scalable manufacturing solutions.

📋 Description

• Serve as the primary commercial point of contact for assigned OEM customer accounts. • Develop and maintain strong, long-term relationships with customer stakeholders, including executive leadership, sourcing, operations, engineering, and quality teams. • Build and execute strategic account growth plans aligned with customer objectives and Biomerics’ business goals. • Identify opportunities for organic growth, new program development, and increased customer penetration across manufacturing capabilities. • Lead customer business reviews and executive governance meetings to communicate account performance, risks, opportunities, and strategic initiatives. • Drive revenue growth and support profitable expansion within assigned accounts. • Support pricing strategy, contract negotiations, long-term agreements, and commercial discussions. • Monitor and manage account forecasts, bookings, revenue performance, and pipeline activities. • Collaborate with Finance and Operations teams to support margin improvement initiatives and business case evaluations. • Facilitate RFQ and quotation processes in partnership with Engineering, Operations, and Program Management teams. • Coordinate cross-functional internal teams to ensure successful execution of customer requirements and commitments. • Support new product introduction (NPI), product transfer, validation, and commercialization activities. • Partner with Operations, Supply Chain, and Quality teams to support delivery performance, supply continuity, capacity planning, and customer satisfaction. • Lead customer escalation management activities related to quality, delivery, operational performance, and supply chain challenges. • Drive Voice of Customer (VOC) initiatives and communicate customer feedback internally to support continuous improvement efforts. • Identify and mitigate commercial and operational risks impacting customer programs. • Develop trusted advisor relationships with key customer stakeholders and executive sponsors. • Ensure timely and successful delivery of solutions aligned with customer expectations and strategic objectives. • Maintain regular communication with customers regarding program updates, operational performance, and strategic initiatives. • Support customer audits, site visits, and executive meetings as required. • Promote a customer-centric culture throughout the organization.

🎯 Requirements

• Bachelor’s degree in Engineering, Business, Operations, or related field required. • Minimum of 7+ years of experience in strategic account management, business development, or commercial leadership within the medical device manufacturing industry. • Prior experience within a contract manufacturing organization (CMO/CDMO) strongly preferred. • Strong understanding of medical device manufacturing processes, commercialization, and regulated manufacturing environments. • Proven ability to manage complex OEM customer relationships and influence stakeholders at all organizational levels, including executive and C-level leadership. • Demonstrated success driving revenue growth, strategic account development, and customer retention. • Experience leading commercial discussions including pricing, contracts, forecasts, and long-term business planning. • Strong operational and technical aptitude with the ability to collaborate effectively across manufacturing, engineering, quality, and supply chain functions. • Excellent communication, negotiation, presentation, and problem-solving skills. • Experience with CRM systems and Microsoft Office applications. • Ability to manage multiple priorities in a fast-paced, dynamic environment. • Willingness to travel approximately 30–40% as required.

🏖️ Benefits

• Medical/Dental/Vision Insurance • Short-Term Disability • Long-Term Disability • Life Insurance • Paid Vacation Days • Paid Holidays • 401k