Provider Support Coordinator

Job not on LinkedIn

🕒 September 1

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Logo of Blink Health

Blink Health

501 - 1000 employees

Founded 2015

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Blink Health is a company that provides discounted medication pricing and delivery services. They aim to make prescription medications more affordable by offering the same pills at lower prices, either through participating local pharmacies or via home delivery. With a network of over 35,000 pharmacies nationwide, Blink Health allows customers to pay online for discounted prices and pick up their medications at a preferred location, or opt for fast, free home delivery. Blink Health prepares prescriptions, manages refills, and offers access to licensed pharmacists for any inquiries. Importantly, Blink Health is not insurance but a discount plan organization.

📋 Description

• Create, update, and maintain provider accounts and contacts in Salesforce • Clean duplicate accounts and contacts, correct associations, reassign holding-account contacts, and ensure proper account hierarchy • Complete and validate required account and contact fields • Monitor automated workflows and alerts; investigate and resolve flagged issues • Flag recurring issues, data inconsistencies, or process gaps for follow-up • Make outbound calls to provider offices to support marketing opt-ins, confirm communication consent, and verify practice and contact details • Conduct introductory outreach to new accounts, introduce BlinkRx, gather office and workflow information for prior authorization processes, and support growth efforts • Recognize provider interest or follow-up needs and document relevant context • Provide accurate notes and timely handoffs to the Practice Access Management team • Contact existing accounts to surface growth opportunities and keep account data current • Triage and resolve inbound pharmacy-team requests requiring direct outreach to healthcare provider offices

🎯 Requirements

• 1–3 years of experience in operations, administrative support, data entry, or sales operations • Strong attention to detail and data accuracy • Experience with CRM platforms (Salesforce preferred) • Excellent communication skills; comfortable conducting efficient, professional outreach with provider offices • Strong organizational and multitasking ability • Healthcare operations or provider data experience preferred • Familiarity with Salesforce preferred

🏖️ Benefits

• Equal opportunity employer committed to diversity • SMS or MMS application updates for applicants who provide a phone number and consent to receive text messages

Apply Now

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