Provider Support Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Blink Health

Blink Health

501 - 1000 employees

Founded 2015

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Blink Health is a company that provides discounted medication pricing and delivery services. They aim to make prescription medications more affordable by offering the same pills at lower prices, either through participating local pharmacies or via home delivery. With a network of over 35,000 pharmacies nationwide, Blink Health allows customers to pay online for discounted prices and pick up their medications at a preferred location, or opt for fast, free home delivery. Blink Health prepares prescriptions, manages refills, and offers access to licensed pharmacists for any inquiries. Importantly, Blink Health is not insurance but a discount plan organization.

📋 Description

• Create, update, and maintain provider accounts and contacts in Salesforce • Clean up duplicate accounts and contacts, correct associations, reassign holding-account contacts, and ensure proper account hierarchy • Complete and validate required account and contact fields • Monitor automated workflows and alerts; investigate and resolve flagged issues • Flag recurring issues, data inconsistencies, and process gaps for follow-up • Make outbound calls to provider offices for marketing opt-ins, communication consent, and practice/contact verification • Conduct introductory outreach to new accounts, introduce BlinkRx, and gather office and workflow information for PA processes • Recognize provider interest or follow-up needs and document relevant context • Provide clear, timely handoffs to the PAM team with accurate notes • Contact existing accounts to surface growth opportunities and keep account data current • Triage and resolve inbound pharmacy-team requests requiring direct outreach to HCP offices

🎯 Requirements

• 1–3 years of experience in operations, administrative support, data entry, or sales operations • Strong attention to detail and data accuracy • Experience with CRM platforms (Salesforce preferred) • Excellent communication skills; comfortable conducting efficient, professional outreach with provider offices • Strong organizational and multitasking ability • Healthcare operations or provider data experience preferred • Familiarity with Salesforce preferred

🏖️ Benefits

• Equal opportunity employer valuing diversity • SMS or MMS application updates for applicants who provide a phone number and consent to receive text messages

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