Technical Support Engineer

Job not on LinkedIn

🔥 13 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $30 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

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Bluesight

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Bluesight is a company specializing in Medication Intelligence solutions for healthcare providers, including hospitals and pharmacies. It offers a suite of products such as KitCheck, ControlCheck, and CostCheck that leverage RFID technology to automate inventory management and tracking, prevent drug diversion, and optimize drug purchasing and compliance. Bluesight aims to simplify hospital operations by automating workflows, reducing drug spend, and enhancing safety and compliance measures, catering primarily to hospitals and health systems.

📋 Description

• Provide technical and network problem resolution to end-users (customers and internal) by performing a question-based diagnosis process while guiding users through step-by-step solutions. • Help complete IT questionnaires, assessments, and work with hospital IT & Pharmacy teams to ensure software meets their standards

🎯 Requirements

• Bachelor's degree in related field preferred. • 2-5 years of experience in administering and/or troubleshooting issues related to SaaS applications, systems, and networks • Strong Excel, SQL, Working with data sets to analyze issues • Experience with database systems and querying, MongoDB preferred. • CISSP, A+, Security+, CISM, Net+ or equivalent certifications strongly preferred • Strong analytical and problem-solving skills • Professional and polite demeanor • Knowledge and experience in a SaaS environment is preferred • Ability to travel up to 10% of the time

🏖️ Benefits

• Competitive salary • Time off when you need it – unlimited vacation days! • Generous insurance coverage • 401k program with a company match • Fun, collaborative culture!