Revenue Cycle Billing Liaison Manager

🔥 19 hours ago

🇺🇸 United States – Remote

💵 $78k - $113k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Boston Medical Center (BMC)

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.

📋 Description

• Supervise and coordinate all facets of Professional Billing • Act as the primary revenue cycle liaison between designated departments, the Professional Billing office, third-party vendors, and stakeholders • Identify opportunities to improve the revenue cycle and assist in resolving issues • Build and maintain collaborative relationships across the organization • Manage revenue cycle projects and drive performance • Represent the Professional Billing Office as a revenue cycle subject matter expert • Ensure service levels and KPIs are met and address issues affecting performance • Collaborate with departments, practices, and third-party billing vendors to improve efficiencies and standardize processes and systems • Identify and implement process changes and technology updates • Manage standards and systems that improve quality, consistency, efficiency, and timeliness • Design, develop, and monitor performance improvement processes and productivity metrics • Monitor, report, and communicate department-specific trends and overall revenue cycle performance • Prepare, review, and analyze revenue cycle reports to identify trends and issues • Facilitate meetings with Administrative Directors and Physician Leaders regarding metrics and improvement opportunities • Compile and distribute meeting minutes and action items, and follow up until resolution • Provide oversight of third-party billing vendors and maintain relationships with vendor Client Managers • Monitor work queue performance • Support increased collections, optimal billing goals, and compliance with regulations • Participate in multiple projects while aligning priorities with organizational goals

🎯 Requirements

• Bachelor’s Degree in Business / Healthcare related field (or work experience equivalent) • Minimum of 5-7 years related experience required • Experience in an academic medical center managing professional billing functions • 3–5 years Epic system experience preferred • Advanced knowledge of healthcare revenue cycle functions, including coding and billing guidelines and government payer regulations • CPT coding knowledge • Working knowledge of payer reimbursement and rules • Experience in auditing, training and communicating revenue cycle regulations and concepts • Excellent interpersonal and communication skills • Strong analytical skills • Experience and knowledge of Windows-based software, including Microsoft Windows, Outlook, Excel and Access • Ability to collect, organize and analyze data, produce actionable reports, and recommend improvements and solutions • Effective oral and written skills • Ability to interpret and implement regulatory standards • Working knowledge of healthcare applications, including Epic • Effective time management skills to handle a large workload

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Pharmacy benefits • Discretionary annual bonuses • Merit increases • Flexible Spending Accounts • 403(b) savings matches • Paid time off • Career advancement opportunities • Resources to support employee and family well-being