Revenue Cycle Billing Liaison Manager

🕒 September 4

🇺🇸 United States – Remote

💵 $78k - $113k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 32%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Boston Medical Center (BMC)

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.

📋 Description

• Supervise and coordinate all facets of Professional Billing within the organization • Act as the primary revenue cycle liaison between designated departments, the Professional Billing office, third-party vendors, and other stakeholders • Identify opportunities to improve the revenue cycle and assist in resolving issues • Build and maintain collaborative relationships across the organization • Manage revenue cycle projects and drive performance • Represent the Professional Billing Office as a revenue cycle subject matter expert • Ensure service levels and KPIs are met and address issues affecting performance • Collaborate with departments, practices, and third-party billing vendors to improve efficiencies, alignment, and standardized processes and systems • Identify and implement process changes and technology updates • Manage standards and systems that enhance quality, consistency, efficiency, and timeliness • Design, develop, and monitor performance improvement processes and productivity metrics • Monitor, report, and communicate department-specific trends and overall revenue cycle performance • Prepare, review, and analyze standard revenue cycle reports • Facilitate meetings with Administrative Directors and Physician Leaders regarding metrics, trends, and improvement opportunities • Compile and distribute meeting minutes and action items; follow up until resolution • Provide general oversight of third-party billing vendors and maintain relationships with vendor Client Managers • Monitor work queue performance • Apply professional revenue cycle expertise to increase collections, optimize billing goals, and ensure compliance • Participate in multiple projects while aligning priorities with organizational goals • Conform to hospital performance, conduct, patient rights, customer service, and patient care standards • Adhere to BMC’s RESPECT behavioral standards

🎯 Requirements

• Bachelor’s Degree in Business / Healthcare related field (or work experience equivalent) • Minimum of 5–7 years related experience required • Experience in an academic medical center managing professional billing functions • 3–5 years Epic system experience preferred • Advanced knowledge of healthcare revenue cycle functions, including coding and billing guidelines and government payer regulations • CPT coding knowledge • Working knowledge of payer reimbursement and rules • Experience in auditing, training, and communicating revenue cycle regulations and concepts • Excellent interpersonal and communication skills • Strong analytical skills • Highly skilled experience and knowledge of Windows-based software, including Microsoft Windows, Outlook, Excel, and Access • Proficiency collecting, organizing, and analyzing data; producing actionable reports; and recommending improvements and solutions • Effective oral and written skills • Ability to interpret and implement regulatory standards • Working knowledge of multiple healthcare applications, including Epic • Effective time management skills to handle a large workload

🏖️ Benefits

• Medical, dental, vision, and pharmacy benefits • Discretionary annual bonuses • Merit increases • Flexible Spending Accounts • 403(b) savings matches • Paid time off • Career advancement opportunities • Resources to support employee and family well-being

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