
51 - 200 employees
đď¸ eCommerce
đŁ Marketing
eCommerce ⢠Marketing
BM Digital is the leading digital marketing firm specializing in eCommerce growth. With a mission to inspire brands through creativity, media, and innovation, the company believes in fostering an inclusive environment for its employees. BM Digital has a history of founders and operators who have built unicorns and multiple 9-figure businesses. The firm helps scale e-commerce companies by frequently investing in equity stakes and providing working capital. They manage over US$100M in annual digital marketing spend and collaborate with high-profile celebrities and thousands of micro-influencers across major platforms. Headquartered in San Francisco, BM Digital also has offices in New York, London, and Hong Kong.
đĽ 14 hours ago
Where this job comes from
Posted on BM Digital's careers page â, not through a job board
First seen by Remote Rocketship 14 hours ago
Still open on BM Digital's site. Checked 1 hour ago.

51 - 200 employees
đď¸ eCommerce
đŁ Marketing
eCommerce ⢠Marketing
BM Digital is the leading digital marketing firm specializing in eCommerce growth. With a mission to inspire brands through creativity, media, and innovation, the company believes in fostering an inclusive environment for its employees. BM Digital has a history of founders and operators who have built unicorns and multiple 9-figure businesses. The firm helps scale e-commerce companies by frequently investing in equity stakes and providing working capital. They manage over US$100M in annual digital marketing spend and collaborate with high-profile celebrities and thousands of micro-influencers across major platforms. Headquartered in San Francisco, BM Digital also has offices in New York, London, and Hong Kong.
⢠Lead, coach, and develop the Creative Talent Management team ⢠Set performance expectations, define responsibilities, and hold team members accountable ⢠Conduct one-on-ones, performance reviews, and development conversations ⢠Provide feedback and manage difficult conversations, conflicts, and underperformance ⢠Develop improvement plans and follow through on measurable progress ⢠Identify skill gaps and provide coaching and training ⢠Support recruitment, onboarding, and integration of new team members ⢠Own team performance against KPIs, service-level agreements, quality standards, and delivery targets ⢠Monitor productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction ⢠Oversee sourcing, screening, vetting, briefing, onboarding, and coordination of creative talent ⢠Establish workflows, SOPs, and quality standards to improve efficiency and accountability ⢠Manage workload distribution, team capacity, project priorities, and deadlines ⢠Oversee quality assurance for talent submissions and creative deliverables ⢠Maintain accurate talent databases, pipeline trackers, and performance reports ⢠Identify operational bottlenecks and implement scalable, data-driven solutions ⢠Partner with Creative Leadership and stakeholders to forecast talent demand and establish sourcing priorities ⢠Lead talent capacity planning and translate business requirements into talent plans and team priorities ⢠Provide updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks ⢠Resolve escalations involving talent quality, availability, performance, and delivery timelines ⢠Build relationships with creative talent networks and sourcing partners ⢠Stay informed about creative industry trends, sourcing platforms, and emerging practices
⢠5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function ⢠At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results ⢠Demonstrated success in developing team members, managing underperformance, and improving individual and team performance ⢠Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans ⢠Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination ⢠Experience supporting creative, marketing, advertising, content production, or other project-based talent needs ⢠Experience improving workflows, documenting SOPs, and building scalable operational processes ⢠Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions ⢠Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows ⢠Excellent written and verbal communication skills ⢠Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands is nice to have ⢠Familiarity with freelance and project-based creative talent management is nice to have ⢠Knowledge of Casting Networks, Billo, Fiverr, and Upwork is nice to have ⢠Experience leading remote or distributed teams is nice to have ⢠Established relationships within the creative, advertising, or content creation industry are nice to have ⢠Ability to work a schedule aligned with US Eastern Time, including overnight hours in the local time zone when applicable ⢠Fluent or advanced English communication proficiency required for professional conversations and stakeholder communication ⢠Willingness to work under an Independent Contractor Service Agreement rather than as a traditional employee
⢠Fully remote work arrangement ⢠Professional development opportunities ⢠Opportunity to work with experienced professionals across creative, performance marketing, and operations ⢠Opportunity to lead and develop a team supporting creative production and performance marketing initiatives ⢠Opportunity to build systems and team capabilities supporting company growth ⢠Work in an environment valuing accountability and continuous improvement ⢠Independent contractor service agreement arrangement
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