
51 - 200 employees
đď¸ eCommerce
đŁ Marketing
eCommerce ⢠Marketing
BM Digital is the leading digital marketing firm specializing in eCommerce growth. With a mission to inspire brands through creativity, media, and innovation, the company believes in fostering an inclusive environment for its employees. BM Digital has a history of founders and operators who have built unicorns and multiple 9-figure businesses. The firm helps scale e-commerce companies by frequently investing in equity stakes and providing working capital. They manage over US$100M in annual digital marketing spend and collaborate with high-profile celebrities and thousands of micro-influencers across major platforms. Headquartered in San Francisco, BM Digital also has offices in New York, London, and Hong Kong.
đĽ 0 minutes ago
Where this job comes from
Posted on BM Digital's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

51 - 200 employees
đď¸ eCommerce
đŁ Marketing
eCommerce ⢠Marketing
BM Digital is the leading digital marketing firm specializing in eCommerce growth. With a mission to inspire brands through creativity, media, and innovation, the company believes in fostering an inclusive environment for its employees. BM Digital has a history of founders and operators who have built unicorns and multiple 9-figure businesses. The firm helps scale e-commerce companies by frequently investing in equity stakes and providing working capital. They manage over US$100M in annual digital marketing spend and collaborate with high-profile celebrities and thousands of micro-influencers across major platforms. Headquartered in San Francisco, BM Digital also has offices in New York, London, and Hong Kong.
⢠Lead, coach, and develop the Creative Talent Management team ⢠Set performance expectations, define responsibilities, and hold team members accountable ⢠Conduct one-on-ones, performance reviews, and development conversations ⢠Provide feedback and manage difficult conversations, conflicts, and underperformance ⢠Develop improvement plans and provide coaching and training ⢠Support recruitment, onboarding, and integration of new team members ⢠Own team performance against KPIs, service-level agreements, quality standards, and delivery targets ⢠Monitor productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction ⢠Identify root causes of performance gaps and implement corrective actions ⢠Oversee sourcing, screening, vetting, briefing, onboarding, and coordination of creative talent ⢠Establish and improve workflows, SOPs, and quality standards ⢠Manage workload distribution, team capacity, and project priorities ⢠Oversee quality assurance for talent submissions and creative deliverables ⢠Maintain accurate talent databases, pipeline trackers, and performance reports ⢠Identify operational bottlenecks and implement scalable solutions ⢠Partner with Creative Leadership and stakeholders to forecast talent demand and establish sourcing priorities ⢠Lead talent capacity planning and translate business requirements into talent plans and team priorities ⢠Provide updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks ⢠Resolve escalations involving talent quality, availability, performance, and delivery timelines ⢠Build relationships with creative talent networks and sourcing partners ⢠Stay informed about creative industry trends, sourcing platforms, and emerging practices
⢠5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function ⢠At least 2 years of direct people management experience ⢠Demonstrated success developing team members, managing underperformance, and improving individual and team performance ⢠Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans ⢠Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination ⢠Experience supporting creative, marketing, advertising, content production, or other project-based talent needs ⢠Experience improving workflows, documenting SOPs, and building scalable operational processes ⢠Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions ⢠Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows ⢠Excellent written and verbal communication skills ⢠Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands (nice to have) ⢠Familiarity with freelance and project-based creative talent management (nice to have) ⢠Knowledge of Casting Networks, Billo, Fiverr, and Upwork (nice to have) ⢠Experience leading remote or distributed teams (nice to have) ⢠Established relationships within the creative, advertising, or content creation industry (nice to have) ⢠Fluent or advanced English communication proficiency required for professional communication and US-based stakeholders ⢠Willingness and ability to work a schedule aligned with US Eastern Time, including overnight hours in the local time zone when applicable ⢠Comfortable working under an Independent Contractor Service Agreement
⢠Fully remote work arrangement ⢠Professional development opportunities ⢠Work with high-growth consumer brands across multiple industries ⢠Opportunity to lead and develop a team supporting creative production and performance marketing ⢠Ownership of team performance, operational improvements, and scalable talent management processes ⢠Collaboration with experienced professionals across creative, performance marketing, and operations
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