Claims Program Manager

🔥 9 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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Bon Secours

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Bon Secours is a mission-driven, not-for-profit health care organization that emphasizes compassionate, community-focused clinical care and support services. The organization recruits and trains staff for bedside care, patient support, community service, and administration, and highlights workforce development, flexible benefits, and a culture centered on dignity, unity, and service. Bon Secours presents itself as a faith-based/ministry-oriented health system focused on serving patients and communities with an emphasis on employee growth and total rewards.

📋 Description

• Manage complex and large exposure medical malpractice claims, including hospital, employed physician, and deductible policy claims • Represent BSMH at pre-trial hearings, mediations, arbitrations, and most trials • Manage and direct staff in accordance with organizational objectives and goals • Analyze defense counsel effectiveness annually • Implement and track claims related to the Early Liability Review Program • Set accurate reserves based on established formulas where possible • Identify potential claims at reporting and coordinate appropriate follow-up, including expert evaluation before suit or notice of potential suit • Work extensively with outside defense counsel to manage claims • Verify accurate billing of outside defense counsel • Manage policy reviews for appropriate commercial-policy coverage and alignment with the Captive • Explain claim options, risks, and alternatives to market and group senior leaders • Work closely with employed physicians named in lawsuits • Collaborate with Risk Management on claim management • Manage coverage issues with insurance staff • Provide direction and oversight of staff duties and projects

🎯 Requirements

• Bachelor's degree required • Seven years of experience handling professional liability claims • Ability to work Eastern Time Zone hours • Preferred insurance coursework or credentials: CPCU, AIC, ARM, or Insurance Institute courses

🏖️ Benefits

• Competitive pay • Incentives • Referral bonuses • 403(b) with employer contributions (when eligible) • Medical, dental, vision, and prescription coverage • HSA/FSA options • Life insurance • Mental health resources and discounts • Paid time off • Parental and FMLA leave • Short- and long-term disability • Backup care for children and elders • Tuition assistance • Professional development and continuing education support