Account Director, Consumer

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $93k - $125k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

Where this job comes from

Posted on Bounteous's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of Bounteous

Bounteous

501 - 1000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Private Equity Round on 2021-08

Consulting • Healthcare • Marketing

Bounteous is a digital solutions firm known for its co-innovation model, which assists leading brands in navigating digital transformations and enhancing user experiences. The company partners with businesses from various sectors such as financial services, healthcare, telecommunications, retail, and convenience, to deliver data-driven solutions. Bounteous offers expertise in areas including artificial intelligence, data analytics, digital commerce, and cloud enablement, helping its clients harness technology for sustained growth and brand loyalty. With a global presence, Bounteous is dedicated to creating personalized and effective digital strategies that drive business success.

📋 Description

• Protect and grow client accounts and act as the key liaison between Bounteous and the client • Develop and manage strategic account management plans and multi-threaded client relationships • Understand client objectives, brand, concerns, and business model • Lead Statement of Work kickoffs and customer onboarding with finance, legal, design, and development stakeholders • Facilitate customer contracts and agreements • Assure proper collections through review and reconciliation • Develop, coordinate, and implement strategic digital initiatives • Benchmark state-of-the-art practices and influence profit and service improvements • Direct clients and teams toward the best solutions • Understand program scope, business requirements, and budgets • Participate in planning milestones and guide design and development teams from initiation through completion • Develop client scorecards and dashboards showing high-level results and trends • Provide relevant and actionable reporting, analytics, and consultation • Assist with pitches, closing, and contract negotiations • Add and/or expand business each quarter • Promote and enforce information security practices, assess and report security risks, evaluate data handling, and ensure data protection throughout the information lifecycle

🎯 Requirements

• BA/BS degree or equivalent consulting agency experience preferred • 7+ years of client service, digital media, digital/analytics sales, or account management experience • Excellent verbal and written communication skills • Excellent listening, presentation skills, negotiation skills preferred • Ability to manage multiple projects and attention to detail a must • Deliver client focused solutions based off client goals • Bounteous is willing to sponsor eligible candidates for employment visas

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