Associate Account Manager

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🔥 6 hours ago

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Logo of Boyd Gaming

Boyd Gaming

10,000+ employees

Founded 1975

🍽️ Food & Beverage

✈️ Travel

🎲 Gambling

Food & Beverage • Travel • Gambling

Boyd Gaming is a leading entertainment company that operates a diverse range of gaming and hospitality venues across the United States. Known for providing exhilarating casino action, fabulous dining options, and non-stop live entertainment, Boyd Gaming enhances guest experiences with a focus on customer service and community responsibility. With over 20 locations and a premier loyalty program, Boyd is dedicated to creating enjoyable entertainment experiences for its guests while promoting responsible gaming practices.

📋 Description

• Drive revenue growth for the Industrial Solutions sector • Support and manage business growth by developing strong relationships with customers, operating departments, and management levels • Develop new business and relationships with cross-functional organizations at potential customers • Develop and execute customer-penetration strategies by selling additional products and services • Set strategic goals and tactical plans to achieve significant growth • Engage directly at customer locations to win incremental business through active business development • Work with customer engineers and purchasing to identify product and design requirements • Collaborate with Boyd Thermal Engineering to manage design and development of customer solutions • Demonstrate products and solutions using prototypes, samples, and marketing materials • Use knowledge of materials and manufacturing processes to communicate Boyd Thermal’s value propositions • Manage the quotation process, including technical review of engineering drawings and specifications and preparation of quotation information and packages • Monitor and manage project progress to meet customer milestones and production schedules from inception to implementation • Engage with customers on commercial topics including credit, shipping terms, legal requirements, payments, agreements, and complaints • Use Salesforce CRM daily to capture opportunities, customer intelligence, wins, and losses • Communicate opportunities and current status transparently to colleagues and management

🎯 Requirements

• Bachelor's degree • A minimum of two (2) years of experience in account management, customer success, and/or client services creating quotes and proposals for a manufacturing company • Candidates may be located anywhere within the United States • Must not require employment immigration sponsorship or support, including CPT, OPT, STEM OPT, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. • Preferred: Experience in a multi-piece custom manufacturing environment from design to manufacture • Preferred: Experience working cross-functionally with Engineering, Operations, Production, and Sales • Ability to analyze metrics and extrapolate practical solutions and recommendations • Ability to communicate and deliver a value proposition and negotiate win-win solutions • Ability to manage task flow and complete assignments on time • Ability to deliver written and oral communications constructively and concisely • Willingness and ability to travel to meet objectives • Customer-focused approach • Strong business understanding, including financial commitments, customers, competitive environment, and key metrics • Ability to champion continuous improvement and creative ideas • Ability to execute sound business strategies, comply with legal requirements, and deliver strong business results

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