Patient Access Liaison

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $200k - $235k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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BridgeBio

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare • Biotechnology • Pharmaceuticals

BridgeBio is a biotechnology company focused on designing transformative medicines for patients with genetic diseases. It employs a novel approach to drug development by integrating finance with science to deliver solutions as efficiently as possible. The company is committed to developing not only life-changing drugs but also leaders in the field, encouraging hands-on engagement and the pursuit of innovation. BridgeBio actively seeks investment to help achieve its mission of providing solutions for unique patient populations with unmet needs. Headquartered in Palo Alto, CA, BridgeBio emphasizes bridging the gap between scientific advancements and patient care.

📋 Description

• Engage with patients/care partners regarding access, affordability, and reimbursement processes for BridgeBio’s commercialized assets • Educate patients/care partners on access, affordability, reimbursement, and patient support programs for Attruby • Execute new product launch activities and align with patient services goals and brand strategies • Collaborate with the Director of Patient Access Liaisons and internal and external stakeholders, including Legal, Compliance, Sales, Commercial Analytics, Commercial IT, Training, Pharmacovigilance, and Market Access • Provide patient-facing access and affordability support • Ensure a compliant, positive patient journey • Evaluate and implement patient access opportunities within the assigned geographic area • Provide personalized issue resolution by phone or face-to-face • Direct access support between consented patients and hubs, pharmacies, prescriber offices, and support organizations • Coordinate missing-information follow-ups with the hub partner • Own relationships between ForgingBridges and consented patients • Onboard and welcome patients to ForgingBridges • Manage patient status changes and follow up with patients/care partners, prescriber offices, and pharmacies • Ensure ForgingBridges business rules are followed • Control information and communication workflows with consented patients • Collaborate with Patient Advocacy and attend advocacy meetings/events • Facilitate and present in-person patient/care partner education • Report compliant insights and findings to Brand Marketing and other Commercial functions • Handle protected health information according to BridgeBio policy • Attend national sales meetings, conferences, and regional events as needed • Develop and execute tactical plans supporting Market Access/Patient Support Services KPIs and metrics • Provide strategic and tactical input for continuous improvement • Complete designated Market Access/Patient Support Services projects

🎯 Requirements

• BA/BS degree is preferred • Minimum of 5-8 years of Biotech/Pharma experience • Patient services, Market Access, and hub experience preferred • Cardiology or Rare Disease experience preferred • Strong communication and interpersonal skills • Ability to work independently and in a team environment • Confidence building rapport with patients/care partners • Strong foundation and experience working closely with patient support programs, including copay, cost sharing programs, affordability design, and hub models for medical and pharmacy benefit products • Understanding of the specialty market, buy and bill, retail market, reimbursement/access challenges, and OIG/CMS/legal guidelines for offering patient support programs • Excellent analytical skills and ability to develop sound strategies and tactics for patient access • Superior oral and written communication and teamwork skills for cross-functional collaboration • Previous PAL/FAM experience is a plus • Extremely detail oriented for creating and managing program documents • Experience establishing and maintaining high-level relationships with families, patients, and key decision-makers • 40-60% domestic travel required, regionally and intermittently across the US

🏖️ Benefits

• Market-leading compensation • Annual performance bonus • Company equity • 401(k) with employer match • Employee Stock Purchase Program (ESPP) • Pre-tax commuter benefits (transit and parking) • Referral bonus for hired candidates • Subsidized lunch and parking on in-office days • 100% employer-paid medical, dental, and vision premiums for you and your dependents • Health Savings Account (HSA) with annual employer contributions • Flexible Spending Accounts (FSA) • Fertility and family-forming benefits • Expanded mental health support (therapy and coaching resources) • Hybrid work model with flexibility • Flexible, “take-what-you-need” paid time off and company-paid holidays • Comprehensive paid medical and parental leave • Skill development and internal mobility opportunities • Career pathing through regular feedback, continuous education, and professional development programs via LinkedIn Learning, LifeLabs, and BetterUp Coaching • Financial rewards, peer-to-peer recognition, and growth opportunities