Director, Ambulatory Revenue Cycle Operations

🔥 19 hours ago

🇺🇸 United States – Remote

💵 $120k - $150k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Bon Secours Mercy Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Bon Secours Mercy Health is a leading health care organization committed to transforming health care delivery and services through strategic innovation and compassionate care. Operating hospitals and clinical sites in the U. S. and Ireland, the organization focuses on extending health care access, improving patient outcomes, and enhancing value through emerging technologies and strategic partnerships. With a commitment to service and stewardship, Bon Secours Mercy Health also prioritizes enhancing the quality of life for underserved communities while advocating for sustainability. The organization’s initiatives include digital innovation, diversified growth through investments and partnerships, and providing high-value care across its core clinical operations.

📋 Description

• Provide strategic and operational leadership for revenue cycle functions across Medical Group, Urgent Care, and Occupational Health service lines • Drive system standardization across all markets, performance management, and stakeholder accountability • Partner with market leaders, practice administrators, clinicians, and frontline associates to optimize scheduling, registration, insurance verification, authorization, and patient financial engagement • Improve front-end revenue cycle performance through registration accuracy, reduced eligibility and demographic errors, and compliant patient data capture • Lead digital transformation initiatives involving online scheduling, digital registration, automated eligibility verification, patient portals, mobile check-in, and electronic payments • Increase patient financial responsibility collections through price transparency, point-of-service collection, payment plans, and patient education • Identify root causes of claim denials and registration-related rework and implement corrective action plans • Use performance metrics, dashboards, and data analytics to monitor revenue cycle indicators and drive accountability • Establish onboarding, orientation, training, and continuing education programs for scheduling, registration, and patient access staff • Evaluate and coach frontline associates and leaders and implement targeted development plans • Lead cross-functional continuous improvement initiatives, process standardization, technology adoption, and automation • Lead market-based revenue cycle subject matter experts supporting frontline associates and market leaders • Maintain working relationships with Epic, Ensemble, and other key partners • Report to the System Chief Operating Officer, Medical Group, with a dotted line to the System Chief Revenue Officer • Manage 10 direct reports

🎯 Requirements

• Bachelor’s Degree in Business (required) • 7+ years of progressive healthcare revenue cycle experience, including ambulatory/professional billing operations • At least 5 years in leadership roles • Strong computer technology skills, including Microsoft suite of tools • Excellent verbal and written communication skills, including superior grammar and proofreading skills • Excellent interpersonal skills with the ability to engage at all levels of the organization • Ability to interpret and manage detailed analytical data • Strategic planning and execution • Performance improvement, Lean, and process redesign knowledge • Change management and physician/practice partnership skills • Payer and regulatory knowledge • Contract/vendor management skills • Ability to influence without direct authority • Executive communication and presentation skills • Ability to work in a matrix environment • Master’s Degree in Business or Healthcare Administration preferred • Multi-site or multi-market ambulatory revenue cycle leadership experience preferred • Epic and vendor-partner oversight experience preferred • Physician enterprise or medical group experience preferred • Epic familiarity preferred

🏖️ Benefits

• 403(b) with employer contributions (when eligible) • 7.5% annual target bonus • Competitive pay and incentives • Referral bonuses • Medical, dental, vision, and prescription coverage • HSA/FSA options • Life insurance • Mental health resources and discounts • Paid time off • Parental and FMLA leave • Short- and long-term disability • Backup care for children and elders • Tuition assistance • Professional development and continuing education support