Subscriber Solutions Manager – Managed Business

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $144k - $216k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Calix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

📡 Telecommunications

☁️ SaaS

🏢 Enterprise

💰 $50M Venture Round on 2009-08

Telecommunications • SaaS • Enterprise

Calix is a comprehensive solutions provider that focuses on enabling broadband service providers (BSPs) to simplify, innovate, and grow their businesses. Through its advanced broadband platform, Calix offers technologies like 10G-PON, 5G, Wi-Fi 7, and more to improve network operations, reduce downtime, and enhance the subscriber experience. The company provides managed services such as SmartLife and SmartHome, which help subscribers operate, secure, and enhance their connected lifestyles. Calix serves diverse provider types including telcos, cable operators, and municipal utilities, helping them deliver critical broadband connectivity and transform community access to digital services. With a focus on cloud technology, analytics, and transformation guidance, Calix empowers service providers to thrive in the digital age.

📋 Description

• Build and advance a qualified pipeline of MSP opportunities, especially providers serving or expanding into hospitality and other managed-property verticals • Lead deep discovery across MSP business models, target industries, technology stacks, operational workflows, partner ecosystems, commercial requirements, and growth objectives • Develop account and opportunity strategies, including stakeholder maps, success criteria, trial or proof-of-value plans, ROI narratives, and mutual action plans • Position Calix as a strategic managed-platform partner by connecting cloud, software, network, automation, analytics, and managed-service capabilities to customer outcomes • Use SmartMDU as a foundational proof point and connect current MDU opportunities to the broader managed business vision • Bring hospitality-market context into customer engagement • Partner with Sales, Sales Engineering, Customer Success, Product, Marketing, Operations, and Partner teams on evaluations, demonstrations, commercial alignment, onboarding, and early deployments • Build credibility through executive engagement, industry participation, thought leadership, and ecosystem relationships • Capture structured market feedback to inform roadmap and launch-readiness decisions • Create repeatable sales plays, qualification criteria, enablement assets, and best practices • Achieve and exceed quarterly and annual revenue, pipeline, customer acquisition, and adoption objectives

🎯 Requirements

• 5+ years of success in customer-facing sales, solution sales, business development, solution consulting, sales engineering, or strategic account roles within managed services, SaaS, networking, cloud, telecom, or adjacent technology markets • Demonstrated experience selling to, through, or alongside MSPs • Working understanding of MSP economics, partner motions, service delivery, recurring-revenue models, and customer lifecycle requirements • Ability to translate technical capabilities into business value for executive, commercial, operational, and technical stakeholders • Experience leading complex discovery and coordinating multi-stakeholder sales cycles from initial qualification through evaluation, agreement, onboarding, and expansion • Familiarity with managed Wi-Fi, cloud-managed networking, secure connectivity, network operations, automation, analytics, or integrated hardware, software, and services solutions • Strong consultative-selling, presentation, facilitation, negotiation, and executive communication skills • Ability to operate effectively in an emerging business where priorities, products, processes, and external positioning will continue to evolve • Owner mindset, sound judgment, and ability to create structure, build cross-functional alignment, and move initiatives forward with accountability • Willingness to travel up to 40% • Valid driver’s license and readiness for international travel as needed • Preferred: direct hospitality sales experience • Relevant backgrounds may include managed connectivity, Wi-Fi, cloud, SaaS, property technology, guest-experience platforms, or related solutions sales • Understanding of hospitality operating models, buying centers, brand and property-level stakeholders, guest-experience priorities, and multi-property technology deployments • Experience with property management system integrations, guest onboarding workflows, branded digital experiences, multi-property management, or hospitality analytics • Established relationships within the MSP, hospitality technology, hotel ownership, hotel management, consulting, or systems-integration ecosystem • Experience in adjacent managed environments such as multifamily housing, student housing, senior living, venues, campuses, or professional A/V • Background launching a new market, category, partner program, solution, or go-to-market motion

🏖️ Benefits

• Benefits information provided via employer benefits link