Onboarding Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

CarCutter

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🚘 Automotive

☁️ SaaS

📣 Marketing

Automotive • SaaS • Marketing

CarCutter is an AI-driven vehicle imaging and merchandising platform for car dealerships and marketplaces. It provides mobile image capturing with AR guidance, AI backgrounding (photorealistic 3D showroom backgrounds), Next Gen 360° spins generated from a few photos, hotspots to highlight details or flaws, virtual showrooms, image enhancement, and a centralized CarCutter Hub to manage, standardize, and publish vehicle visuals across single or multiple rooftops. Target customers are dealerships, dealership groups, and marketplaces; the product speeds time-to-listing, increases clicks and conversions, and integrates with IMS/DMS and publishing pipelines. CarCutter emphasizes consistent, on-brand imagery, analytics, and workflow automation.

📋 Description

• Manage the full onboarding lifecycle from kickoff call to sanity check completion • Ensure clients go live within defined timelines and with a seamless experience • Lead structured kickoff sessions to understand clients’ technical environments, workflows, and goals • Set clear expectations for the onboarding process • Coordinate token configurations, website integrations, and custom graphics delivery with internal teams • Train end users and administrators on CarCutter’s mobile app, CarCutter Hub, and integration features • Maintain accurate onboarding pipeline records in HubSpot • Proactively flag risks, delays, or “ghost” accounts • Escalate onboarding blockers and coordinate resolution of integration or configuration issues • Ensure a smooth, documented transition to the Customer Success team after sanity-check validation • Share customer setup details, preferences, and open items during handoff • Identify recurring friction points and collaborate with the CX&Ops team to improve playbooks, timelines, and tooling • Maintain proactive client communication and provide visibility throughout onboarding • Defend costs during the onboarding process

🎯 Requirements

• 2+ years of experience in a customer-facing onboarding, implementation, or technical account management role, ideally within a SaaS environment • Familiarity with the automotive industry or dealership operations is a strong plus • Comfortable with SaaS integrations, APIs, and web-based tools • Ability to understand and explain technical concepts to non-technical stakeholders • Proven ability to manage multiple onboarding projects simultaneously, prioritize effectively, and meet deadlines • Excellent written and verbal communication skills • Ability to build trust with technical and business contacts at dealerships and dealer groups • Experience with CRM tools, such as HubSpot or similar • Experience with customer success platforms, such as Arrows • Self-starter able to thrive in a fast-paced, remote environment while staying aligned with cross-functional teams across time zones • Must be located in the United States • Eastern or Central time zone favored

🏖️ Benefits

• A competitive compensation package with a performance-driven structure • Opportunity to shape and grow the US onboarding practice from the ground up • Collaborative, international team that moves fast and values your impact • Fully remote work arrangement

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume