Patient Care Coordinator

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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• No salary listed.

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CareMetx, LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

CareMetx, LLC is a company that specializes in transforming patient access to specialty therapeutics by reducing the time to therapy. They offer a digital Hub service that addresses emotional, financial, and clinical barriers for patients, aiming to improve treatment timelines and ongoing therapy use. CareMetx provides high-touch support and utilizes advanced technology to offer solutions for access, affordability, and adherence, benefiting both patients and healthcare providers. They partner with specialty pharmaceutical brands, healthcare providers, and hospital systems to enhance patient outcomes.

📋 Description

• Answer and resolve patient inquiries within committed time frames • Understand physical, psychological, and social challenges of specific disease states • Assist patients with drug therapy and pharmacy care issues • Promote drug compliance • Report adverse events related to drug therapy and pharmacy care • Establish and maintain customer relationships with physician practices • Streamline communication among patients, payers, pharmacists, nurses, laboratories, and other healthcare parties • Participate in administration of patients' pharmacy care plans • Troubleshoot and resolve patient and payer issues promptly • Support other healthcare team members in a team-structured environment • Identify areas for continuous quality improvement and communicate improvement ideas • Maintain current notes and documentation regarding patients' drug therapy and pharmacy care plans • Flag issues requiring attention • Coordinate responses and resolutions with internal and external parties • Participate in case discussions with pharmacists, nursing services, pharmacy support managers, and other pharmacy care coordinators • Perform related duties as assigned

🎯 Requirements

• High school diploma required • Minimum of two (2) years of experience in a healthcare-related call center environment, physician's office, or social service environment • Preferred education in business administration, accountancy, sales, marketing, computer sciences, or similar vocations through completion of a two-year associate degree program or equivalent combination of experience and education • Strong time management and organizational skills • Initiative, professional demeanor, and positive attitude • Attention to detail and ability to learn quickly • Self-motivated and proactive • Ability to work independently with a high degree of initiative • Effective oral and written communication skills • Ability to promote a positive team environment • Commitment to excellence, efficiency, and quality • Ability to collaborate with other professionals within the organization • Strong interpersonal skills • Working knowledge of Microsoft Office Suite, including Word, Excel, Access, and Outlook • Flexibility regarding schedule and hours • Some travel may be required

🏖️ Benefits

• Full-time employment • Reasonable accommodations for individuals with disabilities • Equal employment opportunity protections • Human review of AI-assisted recruiting and employment decisions

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