Care Coach

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cariloop

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $15M Series B on 2021-07

Healthcare • Consulting • Logistics

Cariloop is an inclusive caregiving benefits solution designed to support working caregivers in the U. S. and Canada. The platform provides personalized guidance through expert Care Coaches, a comprehensive digital toolkit, and access to an integrated care provider support network. By offering these resources, Cariloop helps employees navigate the complexities of caregiving, ultimately improving their well-being, productivity, and retention rates for employers. The company's mission emphasizes the importance of supporting caregivers to alleviate stress and promote a healthier workplace environment.

📋 Description

• Evaluate member needs by responding to caregiver inquiries via portal outreach • Provide one-on-one coaching, emotional support, and guidance to caregivers throughout their caregiving journey • Educate members on available resources, services, and support networks in their surrounding communities • Assist members with matters related to care recipients' health and wellbeing, insurance, financial resources, Medicare, Medicaid, VA benefits and services, private insurance, employer-sponsored benefits, and public assistance programs • Answer questions, provide information, and explain resources involved in navigating healthcare, education, insurance claims, or legal systems related to caregiving • Manage caregiving logistics, including identifying qualified caregivers, scheduling appointments, educating members on caregiving tasks, and supporting IEP/504 meetings • Respond to member inquiries or communications via phone or Cariloop's member portal within 2 hours of outreach • Collaborate with internal team members and external stakeholders, including healthcare providers, social workers, and caregiving providers • Maintain accurate and compliant records of coaching sessions, care support plans, communications, and resources according to HIPAA and privacy regulations

🎯 Requirements

• An active license and/or certification in your area of expertise within the state of residency, such as LSW, LMSW, LCSW, LPN, RN, LNHA, CCM, COTA, OT, RT, or PT • Bachelor's degree in nursing, psychology, social work, or a related field of study is preferred • 5+ years of experience providing caregiver support, managing care coordination, or working in a clinical, social work, or healthcare administration setting • Ability to work with a diverse population of individuals, age groups, and adults or children with disabilities and special needs • Demonstrated ability to work independently, exercise sound judgment, and analyze complex or ambiguous situations with limited direction • Knowledge and familiarity with caregiving's physical, financial, and mental health implications, including stress, grief, and burnout • Ability to multi-task to accomplish workload efficiently • Ability to work from home with dedicated space for phone call communication • Bilingual proficiency in French or Spanish is a plus • Must be authorized to work in the United States

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance coverage • Employer contributions to 401k retirement plans and Health Savings Accounts (HSA) • Company-sponsored life, short-term, and long-term disability insurance • Access to Cariloop's member portal and services for you and your family • Annual stipends through UrbanSitter for childcare, tutoring, pet sitting, housekeeping, and senior care services • Open time-away policy • 14 paid company holidays yearly • Quarterly mental health days • Paid volunteer time away • Fully paid caregiver leave • Remote work with a virtual work culture • Detailed onboarding and training program