Operational Solutions Manager

🔥 1 hour ago

☕ Washington – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 12%

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Logo of Caris Life Sciences

Caris Life Sciences

1001 - 5000 employees

Founded 2008

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Caris Life Sciences is a leading innovator in the field of molecular science, focusing on providing cancer patients and oncologists with comprehensive molecular information to revolutionize cancer care. The company specializes in precision medicine, using advanced technologies like molecular profiling and artificial intelligence to understand cancer at a molecular level, offering better treatment options for patients. Caris Life Sciences integrates these technologies with clinical trial solutions and biopharma to enhance cancer research and treatment solutions. Their commitment is to improve as many lives as possible through transformative medical science.

📋 Description

• Navigate and manage account priorities for proactive business solutions • Achieve the right to do business with hospital and laboratory accounts within the assigned area • Establish vendor relationships, entity requirements, and best practices for doing business in the assigned area • Identify laboratory decision makers and facilitate engagement • Communicate and educate compliantly by phone, virtual meeting, and email • Collaborate with Senior Strategic Solutions Managers, sales teams, and other organizational stakeholders • Ensure high-quality, customer-focused service delivery • Respond promptly to customer inquiries and opportunities • Serve as a subject matter expert in hospital administration and laboratory-related areas • Track activities in Salesforce and complete other deliverables • Meet or exceed assigned deliverables, team goals, and initiatives within management timelines • Review progress, strategic challenges, and opportunities with leadership • Maintain knowledge of Caris offerings, competitive landscape, and hospital/laboratory administration issues • Submit required paperwork, business plans, reports, and expenses accurately and on time • Perform ancillary projects and related duties as assigned

🎯 Requirements

• Bachelor’s degree in business, management, life sciences, or related field and/or a minimum of 5 years of equivalent experience • Demonstrated experience in effectively implementing business-solution related initiatives, managing challenging situations and problem solving • Critical thinking and problem-solving skills • Experience managing timelines, projects, documentation and tracking progress, and resolving conflicts • Ability to efficiently multi-task and manage multiple projects in a fast-paced, deadline-driven, matrixed environment • Strong interpersonal skills, both written and verbal • Skills building and maintaining strong, trusting relationships with clients, internal sales teams and cross-functional departments • Proficient in CRM systems such as Salesforce, reporting tools such as Tableau, and Microsoft Office Suite • Team player and people management skills • Must maintain HIPAA and other compliance guidelines • Must successfully complete pre-employment criminal background check, drug screening, applicable credit check, and reference verification • Experience in oncology preferred • Familiarity with hospital systems and pathology networks preferred • Established relationships in hospital, laboratory, and pathology space preferred

🏖️ Benefits

• Highly competitive and inclusive medical, dental and vision coverage options • Health Savings Account for medical expenses and dependent care expenses • Flexible Spending Account to pay for certain out-of-pocket expenses • Paid time off, including: vacation, sick time and holidays • 401k match and Financial Planning tools • LTD and STD insurance coverages, as well as voluntary benefit options • Employee Assistance Program • Pet Insurance • Legal Assistance • Tuition Assistance • Company laptop computer and iPhone

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