Fundraising Operations Coordinator

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🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $22 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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CDP Community

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

📣 Marketing

🤝 Non-profit

Consulting • Marketing • Non-profit

CDP Community is a nonprofit partnership that helps public media stations increase fundraising through collaborative best practices, technology, and shared services. They develop and scale proven marketing and fundraising strategies via CDP Labs, provide CRM and marketing-automation platforms and reporting, and offer a full-service Member Services Bureau that handles transactional and analytic work so stations can focus on engagement and major-donor relationships.

📋 Description

• Assist partner station development staff by researching and resolving donor issues submitted through the case management system • Coordinate station pledge drives by creating campaigns and tracking pledge program performance and success • Facilitate fulfillment of donor membership benefits, including thank-you gifts and pledge acknowledgements • Assist other Fundraising Operations teams with special projects and day-to-day operational needs • Maintain data quality and integrity within the CRM system • Create donation forms to support partner station fundraising initiatives • Work collaboratively with internal technology, marketing, and client services teams • Perform occasional overtime/after-hours work to meet critical deadlines

🎯 Requirements

• Strong written and verbal communication skills • Ability to meet deadlines in a timely manner • Highly organized and detail oriented • Ability to work well with others in an inclusive and open environment • Ability to troubleshoot and problem solve within a technological framework • Commitment to learning and adapting within a fast-paced office environment • Proficiency with the Microsoft Office Suite • Familiarity with CRM systems is a plus • Non-profit or non-profit-related experience through internships or college coursework is a plus • Bachelor's degree or equivalent work experience preferred • Recent graduates are encouraged to apply

🏖️ Benefits

• Professional development support • Opportunity to learn non-profit fundraising practices • Experience with Customer Relationship Management (CRM) systems • Equal opportunity workplace • Reasonable accommodations for applicants with a disability