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Senior Manager, Professional Services

šŸ”„ 5 minutes ago

šŸ‡ŗšŸ‡ø United States – Remote

šŸ’µ $170k - $190k / year

ā° Full Time

🟠 Senior

šŸ‘” Manager

Where this job comes from

Posted on Celigo's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of Celigo

Celigo

501 - 1000 employees

ā˜ļø SaaS

šŸ’° $48M Series C on 2021-12

SaaS

Celigo is a world-class integration platform as a service (iPaaS) designed to facilitate automation of both common and custom business processes. It empowers IT and business teams to enhance agility and foster innovation within their organizations, particularly focusing on integration and digital transformation. The platform specializes in areas such as SaaS, Ecommerce, and Cloud Applications, making it a robust solution for modern business integration needs.

šŸ“‹ Description

• Manage, mentor, and develop a team of Solution Architects and Senior Developers across the delivery lifecycle • Conduct 1:1s, performance reviews, career development planning, and skills assessments • Foster continuous learning, innovation, and technical excellence • Identify skill gaps and create development plans, training programs, and certification paths • Recruit, onboard, and retain integration talent • Provide technical guidance and coach consultative engagement practices • Oversee and quality-review scalable integration solutions using Celigo integrator.io • Ensure best practices for API integrations, AI agents, data transformation, security, governance, and performance optimization • Lead or contribute to architecture reviews for complex integration engagements • Provide hands-on guidance and escalation support for technical blockers • Champion Celigo iPaaS, agentic services, MCP servers, and AI-enabled automation • Drive consistency in integration patterns, reusable templates, and methodologies • Engage customers and partners as a senior technical representative • Lead design workshops, business process assessments, and integration roadmap sessions • Review and validate SOWs, project estimates, and solution designs • Represent the voice of the customer internally • Support pre-sales with technical credibility and delivery scoping expertise • Own team delivery KPIs including utilization, customer satisfaction, time-to-value, and quality • Refine and scale delivery methodology, tooling, and documentation standards • Coordinate with Sales, Product, Customer Success, and Support for seamless customer journeys • Contribute to tiger teams, methodology improvements, and knowledge-sharing programs • Track emerging iPaaS and AI/ML integration trends and Celigo's platform roadmap

šŸŽÆ Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field • 12+ years of combined experience in integration development, solution architecture, or technical consulting within enterprise software or iPaaS environments • 7+ years of direct people management experience leading technical delivery teams in a professional services or consulting context • Experience managing and developing developers and/or solution architects across multiple concurrent customer engagements • Experience across the full delivery lifecycle from requirements and SOW definition through post-go-live support and knowledge transfer • Strong background in client-facing delivery and senior stakeholder relationships • Demonstrated experience with AI-enabled integration patterns, LLMs, agentic services, or MCP server architectures • Experience with ERP system integrations and cloud/SaaS platforms is required • Deep understanding of iPaaS architecture patterns, middleware concepts, and cloud integration best practices • Strong experience with API integrations and API management, including REST, SOAP, webhooks, OAuth, and token-based authentication • Proficiency in or strong familiarity with JavaScript/Node.js • Data transformation expertise across JSON, XML, CSV, EDI, and flat files • Familiarity with agentic architectures, orchestration concepts, Celigo agentic services, and MCP servers • Understanding of integration lifecycle management • Excellent verbal and written communication skills • Ability to manage multiple competing priorities in a fast-paced, client-driven professional services environment • MBA or MSIS preferred • Experience with Celigo integrator.io or comparable iPaaS platforms strongly preferred • Prior pre-sales or solution scoping experience is a plus

šŸ–ļø Benefits

• Remote-first culture • Three weeks of vacation (starting year one) • Wellness days and holidays to recharge • Parental leave • Generous benefits package • Monthly tech stipend • Recognition and career development opportunities • Competitive compensation • Lightspeed learning opportunities • Inclusive, high-growth work environment

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