Senior Advisor, Account Management – Infusion Enablement

🔥 14 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Develop and execute account growth strategies to improve customer retention, profitability, and long-term partnership value • Establish executive-level relationships with physicians, practice administrators, infusion leaders, and other practice decision makers • Identify opportunities to expand utilization of specialty distribution, GPO, analytics, and professional service offerings • Advise on practice growth, infusion expansion, and specialty care transformation initiatives • Assess provider practices for infusion readiness, including patient demand, therapeutic mix, reimbursement opportunity, staffing models, and operational capabilities • Develop infusion economics models and business cases supporting buy-and-bill adoption decisions • Guide customers through planning, launch, implementation, and optimization of infusion programs • Recommend solutions addressing reimbursement, prior authorization, workflow, technology, staffing, and revenue cycle challenges • Lead complex customer initiatives across Specialty Provider Solutions, specialty distribution, GPO, financing, sales, operations, legal, compliance, and finance teams • Resolve customer escalations and operational barriers through cross-functional collaboration • Present customer opportunities, strategic recommendations, and pilot outcomes to executive leadership • Coordinate solution delivery with strategic partners • Facilitate customer access to technology, reimbursement support, payer contracting, and revenue cycle management solutions • Monitor partner performance and improve customer outcomes and operational effectiveness • Identify and recruit providers for infusion enablement programs and market validation initiatives • Establish and monitor measures of success related to customer adoption, economics, operational performance, and growth • Analyze customer results and develop recommendations for commercialization and scale • Monitor competitive, market, reimbursement, and regulatory trends affecting specialty provider customers

🎯 Requirements

• Bachelor's degree in Business, Healthcare Administration, Marketing, Finance, or related discipline, or equivalent experience • 10+ years of experience in account management, specialty pharmacy, healthcare consulting, provider services, sales leadership, or related healthcare sectors • Demonstrated success leading enterprise-wide initiatives and managing complex customer relationships • Strong financial, analytical, and business case development skills • Experience with specialty distribution, buy-and-bill economics, infusion operations, reimbursement, and revenue cycle management preferred • Experience supporting neurology, rheumatology, gastroenterology, oncology, immunology, or other specialty provider markets preferred • MBA, MHA, PharmD, or related advanced degree preferred • Certification in customer success, account management, client relationship management or equivalent preferred

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

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