Strategic Account Director

🕒 Yesterday

🇺🇸 United States – Remote

💵 $77.1k - $100.2k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 0%

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Logo of Cengage Group

Cengage Group

5001 - 10000 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

💰 Private Equity Round on 2023-06

Education • eCommerce • SaaS

Cengage Group is a global education technology company dedicated to enhancing learning experiences. With over 100 years of service, Cengage provides affordable and high-quality digital products and services that help learners become job-ready. Their offerings support various educational goals, including reskilling, upskilling, degree attainment, and language learning, ensuring access to quality education for individuals of all backgrounds and abilities.

📋 Description

• Lead complex contract negotiations with senior-level academic and administrative leaders • Own account strategy and forecasts for institutions within the assigned territory • Develop multi-year growth, retention, and expansion plans • Identify and capitalize on high-impact institutional opportunities • Develop financial models and arguments demonstrating Cengage Unlimited return on investment • Lead executive-level new business development through sales engagement, networking, market research, and targeted outreach • Drive institutional revenue growth, renewals, upsell, expansion, and conversion opportunities • Articulate the value of Cengage products and services around affordability, equity of access, student persistence, and academic achievement • Manage IA/EA/CUI data analysis using enrollment, usage, pricing, and adoption insights • Lead institutional change management toward digital access models • Manage customer relationships through kickoffs, onboarding support, executive success reviews, and strategic engagement • Advise institutional collaborators using data-driven insights • Partner with sales, channel, customer success, marketing, and operations teams • Manage pipeline, opportunities, and accounts in Salesforce • Provide thought leadership on Cengage institutional business models and account strategy • Synthesize executive-level insights and institutional trends for Cengage leadership

🎯 Requirements

• BA or BS degree • 5+ years of successful experience in educational or enterprise-level sales • Proven ability to own and complete strategic account plans with long-term revenue accountability • Strong background in high-level negotiations • Strong analytical, written, verbal, and presentation skills • Deep understanding of higher-education institutional financial and academic decision-making structures • Proficiency with Microsoft Office and CRM platforms, preferably Salesforce • Travel required to key customers for in-person negotiations, on-campus meetings, conferences, and Cengage partner events; 35–50% travel encouraged

🏖️ Benefits

• Comprehensive and rewarding Total Rewards package • Variable Sales incentive compensation program • Individual target annual incentive compensation of $57,500 USD (actual earnings may vary and are not guaranteed) • Reasonable accommodations for qualified individuals with disabilities, including during the job application process

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