Strategic Account Director

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $77.1k - $100.2k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Cengage Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

💰 Private Equity Round on 2023-06

Education • eCommerce • SaaS

Cengage Group is a global education technology company dedicated to enhancing learning experiences. With over 100 years of service, Cengage provides affordable and high-quality digital products and services that help learners become job-ready. Their offerings support various educational goals, including reskilling, upskilling, degree attainment, and language learning, ensuring access to quality education for individuals of all backgrounds and abilities.

📋 Description

• Serve as a senior, customer-facing strategic account role with accountability for account-level revenue and relationships • Lead new business development and post-sale ownership across CU, EA, and IA business models • Lead forecasting, multi-year account planning, contract strategy, renewals, and expansion efforts • Lead complex contract negotiations with senior academic and administrative leaders • Own account strategy and forecasts for institutions within the assigned territory • Develop multi-year growth, retention, and expansion plans • Identify and capitalize on institutional opportunities aligned with customer objectives and student outcomes • Develop financial models and arguments demonstrating Cengage Unlimited return on investment • Drive new business development through sales engagement, networking, market research, and targeted outreach • Manage renewals, upsell, expansion, and conversion opportunities • Articulate the value of Cengage products and services around affordability, equity of access, persistence, and achievement • Manage IA/EA/CUI data analysis using enrollment, usage, pricing, and adoption insights • Lead institutional change management toward digital access models • Manage customer relationships through kickoffs, onboarding, executive success reviews, and ongoing strategic engagement • Advise institutional collaborators using data-driven insights • Partner with sales, channel, customer success, marketing, and operations teams • Manage pipeline, opportunities, and accounts in Salesforce • Provide thought leadership on Cengage institutional business models and account strategy • Synthesize executive-level insights and institutional trends to inform product strategy and business models

🎯 Requirements

• BA or BS degree • 5+ years of successful experience in educational or enterprise-level sales • Proven ability to own and complete strategic account plans with long-term revenue accountability • Strong background in high-level negotiations • Strong analytical, written, verbal, and presentation skills • Deep understanding of higher-education institutional financial and academic decision-making structures • Proficiency with Microsoft Office and CRM platforms, preferably Salesforce • Travel required to key customers for in-person negotiations, on-campus meetings, key conferences, and Cengage partner events; 35–50% travel encouraged

🏖️ Benefits

• Variable Sales incentive compensation program • Target variable compensation of $57,500 USD annually • Comprehensive Total Rewards package • Reasonable accommodations for qualified individuals with disabilities, including during the job application process