Senior Manager, Care Management – LTSS

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Logo of Centene Corporation

Centene Corporation

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Oversee care management for higher-acuity, long-term-care members • Develop and assess high-quality, cost-effective healthcare outcomes • Oversee care management teams' facilitation of member and provider needs throughout the care management cycle • Provide guidance and direct required long-term-care-management documentation for regulatory and contractual compliance • Review policies and procedures and present them to senior leadership • Monitor work assignments and caseloads based on state requirements, staff experience, and member needs • Manage and track team goals and objectives • Coordinate medical-service functions with other departmental functions • Participate in large or special projects • Identify process improvements and present recommendations to senior leadership • Review and monitor member data to identify trends and improve operating performance and quality care • Educate and provide resources to long-term-care-management leaders on key initiatives and member outreach • Coach and guide the team to improve member and provider experience and facilitate high-quality care • Manage and coordinate team-member training • Support strategy for onboarding, hiring, and training new team members • Perform other duties as assigned • Comply with all policies and standards

🎯 Requirements

• Candidates must reside in the state of Kansas • Bachelor's degree required • 6+ years of related experience • Prior management experience • Experience leading larger teams in a fast-moving environment highly preferred • Knowledge, duties, scope, and skills reflective of the level of the position, or equivalent experience acquired through applicable accomplishments • Ability to oversee long-term-care management for higher-acuity members • Ability to ensure compliance with federal and state regulations and contractual agreements • Ability to manage team assignments, caseloads, goals, and objectives • Ability to review member data and identify trends • Ability to coordinate onboarding, hiring, and training • Ability to comply with all policies and standards

🏖️ Benefits

• Competitive pay • Health insurance • 401K plans • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Incentive compensation may be included

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