Senior Manager, Renewals

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $230.5k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 39 days.
• 104 open roles for a team of 64.

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Chainguard

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🔐 Security

☁️ SaaS

🔒 Cybersecurity

Security • SaaS • Cybersecurity

Chainguard is a company that specializes in building secure container images to enhance software security and compliance. Their products include low-to-zero CVE container images, which are updated daily to maintain security and compliance standards such as FedRAMP, NIST 800-53, PCI-DSS, SOC2, and CIS benchmarks. Chainguard focuses on reducing vulnerabilities, automating compliance, and supporting development workflows without compromising on innovation and productivity. The company serves a wide range of industries, including highly regulated sectors, by providing hardened image solutions to mitigate software supply chain risks and enhance application security.

📋 Description

• Build and lead the global renewals organization across Commercial, Enterprise, and Public Sector, including hiring and developing team leads as the function grows, and setting clear books of business, expectations, and performance goals. • Own the global renewal forecast and gross retention targets, and serve as the executive escalation point for the highest-value and most at-risk renewals. • Set renewal pricing, discounting, uplift, and multi-year guidelines with Finance and Deal Desk, and drive policies such as co-terming add-ons with renewals. • Run a weekly renewal forecast cadence, hold the team to high CRM and forecasting standards, and report renewal health, risk, and churn trends to CS and revenue leadership. • Define clear ownership and handoffs between Renewal Managers, CSMs, and AEs, and partner with RevOps on territories, capacity, compensation, and systems. • Build early warning processes with Customer Success to surface risk 120+ days out, and lead save plans on critical accounts. • Build segment-specific renewal playbooks, including public sector fiscal year planning and enterprise executive engagement, and continuously improve on-time renewal rates.

🎯 Requirements

• 8+ years of experience in B2B SaaS renewals, account management, or customer success, including 4+ years leading renewal or account management teams, ideally with experience managing managers. • Proven ownership of a renewal or retention number, with a track record of improving gross retention and forecast accuracy. • Experience leading renewals across multiple segments, ideally including enterprise and public sector. • Strong commercial judgment, with experience setting pricing, discounting, and contract policy with Finance and Deal Desk. • Experience building renewal processes, playbooks, and reporting from the ground up in a scaling organization. • Deep familiarity with Salesforce and forecasting tools such as Clari. • Ability to influence and align senior stakeholders across Sales, Customer Success, Finance, and Ops. • High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. • Ability to operate with full autonomy in a fast-paced, evolving environment and set direction for a function, not just execute within one. • Experience designing renewal compensation plans and capacity models. • Experience in a high-growth or early-stage startup environment. • Familiarity with security, DevSecOps, or developer-focused products. • Passion for technology and cybersecurity.

🏖️ Benefits

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. • Receive stock options upon hire and promotion. • Participate in secondary offerings and have 10 years to exercise your options. • 100% covered health, vision and dental insurance premiums for you and your dependents. • ∞ Flexible Time Off. • 18 weeks paid parental leave for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout the child's first year.

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