
10,000+ employees
✈️ Travel
🏨 Hospitality
🤝 B2B
Travel • Hospitality • B2B
Charters, Meetings and Incentives at NCLH is the group-sales and event business unit of Norwegian Cruise Line (NCL) that designs and sells chartered sailings, meetings, incentive programs and group cruise packages. It helps planners and organizers book group cruises with discounts, onboard credits and tailored experiences across NCL’s fleet and private-island destinations, supporting logistics, accommodations and event spaces for corporate, association and private groups.
🔥 7 minutes ago
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10,000+ employees
✈️ Travel
🏨 Hospitality
🤝 B2B
Travel • Hospitality • B2B
Charters, Meetings and Incentives at NCLH is the group-sales and event business unit of Norwegian Cruise Line (NCL) that designs and sells chartered sailings, meetings, incentive programs and group cruise packages. It helps planners and organizers book group cruises with discounts, onboard credits and tailored experiences across NCL’s fleet and private-island destinations, supporting logistics, accommodations and event spaces for corporate, association and private groups.
• Develop, maintain and service a designated portfolio of travel agency accounts within the DFW territory, including DFW East, Temple, North Texas and West Texas • Maintain and further develop travel agency relationships within the territory • Design and implement local and national marketing and promotional programs to achieve territory sales objectives • Develop marketing plans, strategies, initiatives and methods to stimulate agency revenue growth • Research new revenue opportunities within assigned accounts • Create and execute marketing ideas and sales strategies to support travel agency growth • Leverage Regional and Head Office marketing expertise in partners' “Marketing to Fill” sales strategies • Resolve travel agency problems using company product and service knowledge and coordinate with headquarters sales teams • Create and implement annual territory sales and marketing plans for top-producing FIT and Group accounts • Review sales plans, promotional efforts and ROI monthly and adjust plans accordingly • Use data and reports to develop strategic and tactical plans for territory revenue goals • Develop pre/post sales-call strategies and make daily contacts through in-person calls, Zoom meetings, webinars, phone calls, group meetings, metro meetings and social media • Create promotional programs and provide promotional materials to travel agents • Manage travel, marketing, supplies, advertising and promotional budgets; review and report expenses monthly • Negotiate sales plans and group contracts • Support key, strategic and national accounts, promotions and events • Analyze account sales and marketing plans and ROI, making adjustments as needed • Conduct seminars, webinars, familiarization cruises, ship tours, training events, cruise events, trade shows and consumer shows • Perform other job-related functions as assigned
• Associate's Degree in Business Administration, Marketing or related field • Minimum 5 years of sales or account management experience, preferably in the travel industry • Strong knowledge of Microsoft Office Suite, including intermediate to advanced Excel, Outlook, Word and PowerPoint skills • Knowledge of Zoom/Go To meeting platforms • Ability to build personal credibility through product knowledge, services, procedures, follow-through and problem-solving • Excellent communication skills • Understanding of working directly with agency owners, marketing professionals and front-line travel advisors • Proven ability to implement contracts using negotiation and presentation skills • Creative ability to develop a personal brand for selling unique cruise vacations and building relationships • Ability to adapt to a quickly changing sales environment and shift priorities • Analytical skills to translate revenue results and manage budget and forecasting • Ability to prepare and analyze cost of sale results • Effective time management to work independently and meet sales goals • Business acumen and understanding of profitability dynamics • Ability to work evenings and/or weekends • Ability to bend and lift up to 30 lbs. to pack and transport marketing collateral, with reasonable accommodation • Ability to stand for long periods for presentations and provide walking tours aboard client vessels, with reasonable accommodation
• Full-time employment • Reasonable accommodation for bending/lifting and standing requirements
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