Client Services Manager

🔥 0 minutes ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cielo Talent

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

👥 HR Tech

Healthcare • Logistics • HR Tech

Cielo Talent is a global talent acquisition partner that offers a range of solutions in recruitment process outsourcing, contingent workforce management, and talent acquisition consulting. They leverage advanced technology, including AI, to provide tailored solutions for businesses seeking to fill specific talent needs. With a focus on diversity, equity, and inclusion, Cielo aims to partner with organizations worldwide to improve their talent acquisition strategies. They work across various industries, such as healthcare, life sciences, and technology, to deliver effective and efficient hiring solutions.

📋 Description

• Lead a high-performing recruiting team across one or more client accounts • Deliver high-quality client services and exceed client expectations • Set team performance standards and goals; assess progress and address gaps • Coach direct reports and provide feedback through regular meetings and touchpoints • Complete performance management processes • Foster trust, motivation, collaboration, inclusion, and learning within the team • Become deeply integrated into client organizations and build relationships with key stakeholders • Partner with internal Cielo teams and client leaders to implement new clients successfully • Develop recruiting metrics and analytics, including time to fill, aging, cost per hire, satisfaction, productivity, and source metrics • Work with recruiters and hiring leaders to build relationships and trust • Manage programs, events, and campaigns to build candidate pipelines and support recruiting strategy • Drive strategic hiring strategies, passive candidate outreach, recruitment marketing, and recruitment technology usage • Participate in client meetings and share updates and data • Identify service delivery gaps and create remediation plans • Support clients' recruitment process needs and leverage shared delivery resources • Manage Cielo-specific metric reports and P&L • Drive process standardization, continuous improvement, and consistency • Share best practices and support organizational initiatives • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in business, management, human resources, or related field preferred • Prior experience in a results-oriented talent acquisition or human resources role • Experience coaching peers or managing a team • Exposure to and knowledge of recruitment technologies, including Applicant Tracking Systems (ATS) and social media tools • Strong proficiency in Microsoft Office Suite

🏖️ Benefits

• Full-time position, 40 hours per week • Equal opportunity employment • Reasonable accommodation throughout the application and interview process • Confidential handling of applicant information according to EEO guidelines