Account Executive – Services – SLED

🕒 2 days ago

🏄 California – Remote

🏄 California – Remote

💵 $292.1k - $384.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Lead overall services strategy and support teams as the chief customer outcomes and services strategist • Drive incremental services growth through coordination with the Account Team • Develop opportunities and drive them to closure to grow recurring revenue • Ensure customers have appropriate support coverage and professional services aligned to expected outcomes • Engage specialist teams to enhance the sales process • Partner with Customer Success to enhance services adoption • Identify and manage opportunities across new and existing customers and markets • Use customer and data insights to enhance service adoption • Build and sustain long-term customer relationships • Create demand for new services aligned to customer outcomes and business needs • Upsell and cross-sell additional solutions during new and renewal pursuits • Conduct data analysis to uncover opportunities, understand buying propensity, service availability, and unattached product potential • Use data to demonstrate customer need, identify pain points, derive forecasts, and set weekly, monthly, and quarterly sales commitments • Stay informed about industry trends, market dynamics, and competitive landscapes • Focus on new and renewal upsell of premium services, buying-program insertion, point-of-sale, and uncovered-product attachment • Collaborate cross-functionally with Account Teams, CX product management, renewals, global services sales, architects, portfolio AEs, and other functions

🎯 Requirements

• 5+ years managing end-to-end deal cycles of moderate to high complexity independently • 5+ years developing and executing account plans for Enterprise Accounts • Experience identifying business priorities, buying centers, whitespace, competitive landscape, and expansion opportunities • Experience partnering with Sales Engineers, Customer Success, Marketing, Partners/Alliances, Professional Services, and executive leadership • 5+ years maintaining CRM opportunity data, next steps, close dates, deal values, stage progression, and forecast categories • Ability to forecast quarterly revenue within an established sales methodology and cadence • Experience meeting sales targets across new business and existing customers within an assigned territory • Ability to activate Champions, reflect buyer Decision Criteria, and anticipate Economic Buyer expectations • Ability to tie Cisco’s portfolio to enterprise-wide Decision Criteria • Experience or ability to develop insight-driven services sales, forecasting, collaboration, communication, and process optimization strategies

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, subject to eligibility and continued employment • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward annually • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Performance-based sales incentive pay on top of base salary, subject to Cisco’s sales plan • No cap on incentive compensation once performance exceeds 100% attainment • Cisco matching contribution to 401(k)

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