Executive Assistant, VP, Customer Experience

🔥 0 minutes ago

🏄 California, Illinois, +2 more states – Remote

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💵 $99.3k - $131.8k / year

⏰ Full Time

🔴 Lead

💝 Customer Support

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Cisco

Cisco

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Support one VP in the Central Customer Experience team, with potential additional Director support • Manage and prioritize the VP’s calendar, meetings, and attendees • Coordinate the VP’s speaking engagements with the communications team • Plan and organize meetings, including agendas, locations, meeting technology, logistics, briefing documents, notes, and action items • Prepare travel packs for international trips and large domestic events • Act as an authorized proxy for communications and approvals • Answer general questions, refer routine matters, and follow up on completion • Resolve issues within policies and guidelines and mentor administrative community members • Arrange global travel and optimize itineraries while managing Cisco expenses • Coordinate with airlines to obtain available Global Services upgrades • Provide analytical support for executive special projects, including research, problem analysis, data compilation, and report preparation • Prepare and brief itineraries and accompany the VP at large corporate events such as GSX • Handle sensitive and confidential matters professionally

🎯 Requirements

• 4+ years’ experience in an administrative environment • Minimum 2 years of experience supporting a principal at director level or above • Expert-level knowledge of Windows desktop applications: Outlook, Word, Excel, and PowerPoint • Experience in calendar management, meeting planning, and travel coordination • Excellent verbal and written communication skills • Ability to connect with executive/senior staff and clients at all levels • Strong interpersonal skills and independent judgment • Utmost integrity and ability to balance strategic and tactical actions • Outstanding attention to detail • Ability to handle confidential information • Initiative, problem-solving, decision-making, and collaborative working abilities • Past high-tech industry experience desired • Prior Cisco experience preferred • Associates degree preferred

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid birthday day off • Paid year-end holiday shutdown • 4 paid personal wellness days • 16 days of paid vacation per full calendar year for non-exempt employees • Flexible vacation time off program for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st, with up to 80 unused hours carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses may be available for non-sales roles • Cisco benefits and perks according to plan eligibility and company policies

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