Renewals Specialist – Public Sector – Splunk

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $100.9k - $148.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Engage early and frequently with customers and partners alongside the Renewals Manager, typically starting six or more quarters before renewal • Solve technology challenges, address competitive risks, evaluate solutions and enhance the product experience • Build relationships with customers and channel partner teams to understand priorities and objectives • Support renewal execution using technical expertise across related products and services within a defined architecture • Support mid-market or regional accounts with moderate complexity • Participate in customer discussions to understand renewal needs and tailor messaging to business priorities • Highlight Cisco differentiators using pre-developed materials adapted to customer context and outcomes • Identify adoption, competitive and technical risks and contribute to resolution planning • Prepare renewal quotes and collaborate with stakeholders to refine pricing and terms • Resolve moderately complex renewal components by aligning known solutions to customer needs • Suggest renewal options based on product knowledge and senior team input • Collaborate with account teams using scalable renewal motions, shared tools and processes • Identify repetitive tasks and suggest automation or simplification opportunities • Use software tools, automation platforms and AI-enabled systems to streamline renewal workflows • Surface customer-feedback gaps and suggest improvements to renewal outcomes • Collaborate with account teams, customer success and operations to execute renewal approaches • Own assigned renewal opportunities, coordinate stakeholders and adapt plans based on feedback • Share product-specific insights, renewal learnings and process improvements with peers

🎯 Requirements

• 2+ years of experience managing high-volume, transactional opportunities while supporting consultative renewal strategies • Understanding of renewal processes, procedures, systems, lifecycle concepts and principles • Experience developing value propositions across different go-to-market channels • Knowledge of software subscription, licensing and support-service contracting models • Ability to manage multiple priorities and issues simultaneously • Experience in a sales environment involving direct customer engagement and channel sales collaboration • Ability to build and maintain relationships with internal stakeholders, external customers and partners • Program management experience driving innovation, process improvements and scalable solutions • Ability to work independently and contribute to a collaborative renewals team • Knowledge of Salesforce CRM/CPQ and renewals or recurring-revenue platforms such as Gainsight or similar Customer Success Management solutions • Understanding of SaaS and/or enterprise sales models, customer lifecycle metrics, recurring revenue streams, retention and growth drivers • Ability to work within evolving processes, follow established procedures and recommend improvements

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, subject to eligibility and continued employment • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • Paid employee birthday • Paid year-end holiday shutdown • 4 paid personal wellness days • 16 paid vacation days per full calendar year for non-exempt employees • Flexible vacation time off program for eligible exempt employees • 80 hours of sick time off provided on hire and each January 1st thereafter • Up to 80 hours of unused sick time carried forward annually • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses may be available for non-sales roles • Performance-based incentive pay for employees on sales plans • No cap on incentive compensation once performance exceeds 100% attainment • Cisco careers site offers additional benefits and perks