Senior Director, Communications Orchestration – AI Transformation

🔥 2 minutes ago

🏄 California, Illinois, +2 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $278.4k - $352.7k / year

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Define and lead an integrated go-to-market orchestration strategy connecting enterprise priorities, communications, change management and enablement to measurable business outcomes • Establish portfolio prioritization, governance and decision rights to coordinate initiatives and reduce competing messages • Partner with program and service owners to execute activation strategies while maintaining accountability for change management, adoption, execution and outcomes • Build and lead a high-performing orchestration team, streamline workflows, consolidate overlapping capabilities and drive operational excellence • Architect and implement an AI-native orchestration model for planning, creating and delivering communications, enablement and content • Leverage generative AI, agentic workflows, intelligent automation and personalization to eliminate repetitive work, accelerate execution and improve audience experiences • Identify and implement emerging AI technologies for content operations, audience targeting and employee engagement • Build AI-forward capabilities through talent development, targeted hiring, experimentation and responsible AI adoption • Coordinate and create a unified communications strategy and experience • Translate enterprise priorities into clear actions and everyday behaviors that build a high-performing culture • Develop video-first storytelling, personalized nudges, AI-powered content and leader enablement to simplify information and accelerate adoption • Deliver relevant, timely experiences that reduce noise, improve understanding and enable employees and leaders to act • Measure adoption, behavior change, business results, cycle time, duplication, productivity improvements and AI-enabled efficiencies • Demonstrate orchestration impact through improved employee experience, stronger adoption and measurable business results

🎯 Requirements

• 12+ years of communications, marketing, or related strategic leadership experience • 5+ years in a director-level or equivalent role managing cross-functional communications initiatives • Deep knowledge of generative AI, agentic AI, intelligent automation and AI-enabled operating models, with practical enterprise applications • Proven experience leading complex, cross-functional transformations and integrating communications, change management and enablement • Demonstrated ability to build high-performing teams, establish governance and influence senior executives in a global organization • Strong strategic thinking, executive communication and data-driven decision-making capabilities • Preferred: Experience leading AI-enabled communications, marketing, employee experience or enterprise transformation within a large technology company • Preferred: Proven success deploying AI-powered workflows, personalization, content automation or intelligent employee experiences at scale • Preferred: Experience applying product management, service design or human-centered design principles to organizational change and employee adoption • Preferred: Demonstrated ability to consolidate fragmented capabilities, simplify operating models and build scalable, efficient organizations • Preferred: Expertise in modern digital communications, video-first storytelling, behavioral analytics and change activation

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, vesting following continued employment • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco policies

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