Account Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $54.1k - $75.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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CivicPlus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2001

📋 Compliance

🏛️ Government

☁️ SaaS

Compliance • Government • SaaS

CivicPlus is a leading provider of technology solutions for local governments, aimed at transforming the way municipalities operate and engage with their residents. With over 25 years of experience, CivicPlus offers a broad range of software solutions designed to automate processes, digitize services, and enhance civic experiences, all while ensuring compliance and accessibility. Their offerings include municipal websites, mass notification systems, social media archiving, 311 CRM system, and agenda and meeting management, among others. CivicPlus focuses on delivering a modern government experience, providing flexible, scalable, and customizable solutions to meet the complex needs of public sector operations. Their technology is trusted by over 10,000 local governments and is designed to improve communication, streamline workflows, and increase civic participation and satisfaction.

📋 Description

• Communicate CivicPlus’s value proposition by phone and email to drive new functionality adoption and community engagement with existing clients • Build lasting client relationships by teaching clients to maximize CivicPlus products, features, and new module releases • Identify opportunities for upsells and growth • Perform technical demonstrations of modules and new functionality • Consult with clients on website and community engagement best practices • Manage sales requests and new client setup processes • Complete communications with assigned clients within required timeframes • Respond to client correspondence in a timely manner • Analyze and compile accurate client feedback during project reviews • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in business, marketing, or related field (preferred) • 2–5 years of experience in a BDS/SDR or similar sales development role • Strong persuasive, analytical, and interpersonal skills • Strong and consistent phone presence with the ability to engage clients professionally • Customer-focused mindset with the ability to anticipate client needs and concerns • Demonstrated ability to prioritize multiple tasks and deadlines • AI-forward mindset with a demonstrated ability to leverage AI tools to improve productivity, decision-making, and work quality • Demonstrated ability to effectively use AI tools to enhance productivity and outcomes • Applicants must be authorized to work in the US

🏖️ Benefits

• Comprehensive health insurance • Dental insurance • Vision insurance • Flexible Time Off • 401(k) plan • Potential variable pay based on set quotas

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