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Operations Supervisor

🔥 0 minutes ago

🚗 Michigan – Remote

infoinfo

💵 $55.7k - $83.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on CLEAResult's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of CLEAResult

CLEAResult

1001 - 5000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2013-06

Consulting • Healthcare • Logistics

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

📋 Description

• Lead, supervise, coach, and develop operations team members • Set schedules and coverage and balance workload during busy seasons • Oversee daily coordination and communication across program support, field support, and business development support • Resolve escalations and simplify workflows • Monitor turnaround times, quality, productivity, and customer experience • Report performance results to program leadership and use data to coach the team • Ensure compliance with program guidelines, client requirements, and company policy • Maintain accurate, audit-ready data and documentation • Help forecast staffing needs and track hours and program costs • Flag budget variances to leadership • Manage IQ Ops financial processes, including trade ally invoice validation, payment requests to AP, purchase order requisitions, and change orders • Ensure accurate and timely partner payments • Maintain accurate, timely, and reportable program data • Support Michigan residential energy efficiency programs and regularly communicate with clients, contractors, and field teams

🎯 Requirements

• Two to four years of relevant experience in program operations, field support, or a similar setting • Two or more years of people management experience • Strong data management and reporting skills • Experience with residential energy efficiency or utility programs (preferred) • If applicable, meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations • Must be authorized to work in the country where the position is located without employer sponsorship or support • Successful hires must pass pre-employment checks

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Company-paid health care concierge service • 401(k) with company match • Paid vacation, sick, personal, and parental leave time • Paid Volunteer Time • Employee Recognition Program with gift card redemption • Employee Assistance Program • Access to on-demand training courses

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