Order Management Specialist

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Optiv + ClearShark

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

Optiv + ClearShark is a leading cybersecurity and IT solutions provider focused exclusively on serving the U. S. federal government. The company offers a wide range of services, including advanced security operations, managed services, and technical implementations, all designed to tackle the unique challenges faced by government agencies. By leveraging extensive vendor partnerships and a deep bench of security-certified engineers, Optiv + ClearShark delivers tailored solutions to enhance cybersecurity and optimize IT operations in mission-critical environments.

📋 Description

• Review and validate incoming sales orders against customer purchase orders, OEM/Distributor cost quotes, and applicable contract terms and conditions • Ensure orders comply with relevant FAR/DFARS clauses and contract-specific requirements prior to activation • Perform quality assurance checks on pricing, part numbers, quantities, and contract references • Activate validated sales orders according to established sales operations procedures • Partner with Sales and Inside Sales teams to identify, research, and reconcile order discrepancies • Serve as a point of contact for order-related questions and escalate complex issues as needed • Track order fulfillment status after purchase orders are submitted to Distributor/OEM • Ensure customers receive required documentation, including proof of delivery/shipment, license keys, and other deliverables • Upload and maintain proof of delivery and related documentation in Salesforce • Help maintain current, streamlined, and consistently followed SOPs and order management processes • Recommend improvements to order accuracy, cycle time, and compliance • Provide after-hours support during peak business periods when required

🎯 Requirements

• High School Diploma or Equivalent Experience • 0-2 years of experience in order management, sales operations, procurement, contract administration, or a related field • Strong attention to detail and commitment to accuracy and data integrity • Ability to work collaboratively across sales, operations, and finance teams • Strong written and verbal communication skills • Proficiency with Microsoft Office (Excel, Outlook, Word) • Exposure to or basic understanding of FAR/DFARS and federal contract terms and conditions • Experience with Salesforce (SF) or a comparable CRM/order management system • Familiarity with OEM/Distributor quoting and procurement processes within the IT or cybersecurity reseller environment • Interest in growing a career in sales operations or contract management

🏖️ Benefits

• Work/life balance • Professional training resources • Creative problem-solving and the ability to tackle unique, complex projects • Volunteer opportunities through “Optiv Chips In” • Ability and technology necessary to productively work remotely/from home (where applicable)