Global Benefits Specialist

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $60k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 0%

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Cloudbeds

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

✈️ Travel

📦 Logistics

📣 Marketing

💰 $150M Series D on 2021-11

Travel • Logistics • Marketing

Cloudbeds is a comprehensive hospitality management software platform that provides a unified solution for managing all aspects of property operations. It includes features such as property management systems (PMS), payment processing, guest communication and experience management, revenue and analytics, distribution and marketing tools, and pricing intelligence. Cloudbeds aims to streamline operations, increase revenue, and enhance the guest experience for hotels, hostels, short-term rentals, and other lodging businesses. The platform integrates with various partners through an open API, offering flexibility and customization to meet the specific needs of diverse hospitality properties. With a focus on modernizing and automating processes, Cloudbeds is trusted by tens of thousands of properties worldwide for efficient and effective hospitality management.

📋 Description

• Support enrollments, qualifying life events, status changes, and terminations across Workday, payroll, and vendor platforms • Reconcile payroll deductions, eligibility files, enrollment records, and carrier invoices • Identify discrepancies, investigate differences, and coordinate with Payroll, HR, Finance, and vendors to resolve them • Serve as a point of contact for benefits questions and own requests from start to finish • Provide clear updates and escalate complex cases when needed • Create benefits guides, FAQs, Guru cards, presentations, and short videos • Help deliver virtual new hire benefits orientations and education sessions • Test new tools, AI agents, and automated workflows to improve efficiency • Coordinate with brokers, insurance carriers, payroll providers, and EOR partners • Participate in open enrollment, benefits renewals, retirement programs, leave of absence coordination, benefits billing, audits, vendor invoice projects, country-specific and EOR benefits programs, and global benefits projects

🎯 Requirements

• At least 3 years of experience in Customer Success, Support, Finance, Sales Operations, HR, or another operational role • Comfortable working independently with spreadsheets and data from multiple systems • Strong Excel and analytical skills • Hands-on experience using AI tools to improve productivity, analyze information, or simplify workflows • Curiosity about automation and emerging technologies • Strong written and verbal communication skills • Experience creating clear presentations, guides, training materials, or other resources for team members • Comfortable presenting to groups or facilitating virtual sessions • Proven ability to manage competing priorities, investigate issues, make sound judgments, and follow through independently • Genuine interest in helping people • Discretion with confidential information • Ability to collaborate effectively across functions and countries • Currently authorized to work in the location where the position is located without requiring visa sponsorship • Workday or another HRIS, exposure to benefits or payroll operations, experience supporting global teams, creating short videos, or building and testing AI agents and automated workflows are nice to have • Prior benefits experience is a plus, not a requirement

🏖️ Benefits

• PTO in accordance with local labor requirements • Fully Paid Parental Leave • Home office stipend based on country of residency • Professional development courses in Cloudbeds University • Access to professional development, including manager training, upskilling, and knowledge transfer • A path into a global benefits career • Opportunities to bring AI, automation, and creative ideas into real projects • Practical learning opportunities and room to grow in a fully remote company • Remote First, Remote Always

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