AI Sales Solutions Engineer

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🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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CM.com

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

CM. com is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience. Their communications and payments platform empowers marketing, sales, and customer support to automate engagement with customers across multiple mobile channels, blended with seamless payment capabilities that drive sales, gain customers, and increase customer happiness.

📋 Description

• Act as the primary technical SME for the US region, partnering with Sales, Customer Success, and Partners to scope, demo, and position the CM.com portfolio, including AI Agents, against customer needs • Lead technical discovery and solution design for prospects and customers • Translate business requirements into concrete, credible CM.com implementations • Coach and enable colleagues and partners through training sessions, playbooks, and hands-on support • Represent the voice of the field to Product and Engineering by surfacing patterns from customer and partner conversations • Use AI tools to improve work by experimenting, automating, and sharing effective practices with the team

🎯 Requirements

• 5+ years in a technical sales engineering, solutions engineering, or pre-sales role • Ideally supporting AI, SaaS, or customer engagement platforms • Hands-on fluency with AI/LLM-based products • Ability to explain AI/LLM business value in plain language to technical and non-technical audiences • Track record of running effective demos, technical discovery, and enablement sessions for sales teams, partners, and customers • Fluent in English • Based on the Eastern Seaboard of the United States • Flexibility to travel approximately 10% of the time • Actively experimenting with the newest AI models and products to improve work

🏖️ Benefits

• A unique 3-days Global Onboarding program in our Headquarters in the Netherlands • Competitive base salary with performance-based incentives • Comprehensive benefits package, including health, dental, and vision insurance • Opportunities for professional growth and development in a fast-paced, innovative environment • A collaborative and inclusive company culture that values diversity and creativity