Senior HR Generalist – Employee Relations

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🕒 2 days ago

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Logo of Velera

Velera

1001 - 5000 employees

💳 Fintech

🏦 Banking

Fintech • Banking • Financial Technology

Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.

📋 Description

• Responsible for employee relations issues for business units, including complex employee relations matters • Provide support to the Manager, Employee Relations during peak periods of increased workload • Coach, counsel, and guide leaders regarding execution of performance improvement plans and disciplinary actions, up to and including terminations; ensure notifications regarding terminations are disseminated as necessary • Ensure a strong leadership and coaching culture permeates the organization • Champion Company culture to business units • Manage risks and ensure legal compliance for employee related matters • Conduct regular check-in meetings with business unit leadership; provide guidance and interpretation on policy in the Employee Handbook; ensure compliance with state and federal employment laws • Partner with the Enterprise Risk Office (ERO), Ethics and Compliance Officers conducting sensitive and high visibility employee investigations • Make recommendations on investigation approach and add insight from an employment law standpoint • Skillfully craft written documentation such as communications to senior leadership, provide input and thought partnership for new policies and policy revisions • Conduct organization-wide Employee Relations investigations as needed, ensuring collection and entry of proper documentation, provide appropriate follow-up to involved parties and develop end recommend corrective action plans • Partner with LOA Administrator to support the process for providing reasonable accommodations under the ADAAA • Confer with LOA prior to employment actions confirming status of interactive discussions with employees seeking accommodations, ensure appropriate documentation is received and complete, and confer/consult with Manager, Total Rewards and Manager, Employee Relations for appropriate accommodation or employment status determinations • Serve as a technical advisor in the absence of the Manager, Employee Relations on all aspects of Employee Relations matters • Collaborates with HR and business leadership determining approaches and mitigations addressing organization-wide Employee Relations matters • Prepares and provides required correspondence/information/documentation required for Employee Relations cases, compliance, and preparation involving third party review on employment related matters • May participate in involuntary and voluntary termination meetings • Represent the company at unemployment hearings and serves as a point of contact for subpoena processors, law enforcement officers, and government and regulatory agency officials • Review annual performance reviews for business unit ensuring alignment appropriate documentation to support employee development; consult with HR Business Partners and as training opportunities are identified • Develop, analyze, and evaluate quantitative and qualitative data, identify trends or areas of opportunity and partner with HR Business Partner and business units on action plans • Analyze exit interview data to share trends and recommendations with local leadership • Maintain knowledge of progressive HR practices and trends; ensure scalability of service through the establishment and maintenance of knowledge base in areas of responsibility • Participate in development of HR department goals, with particular focus on aligning department goals with the business units served and overall company goals • Assist HR Business Partners and internal stakeholders on various functional and cross-functional project work as needed; conduct research, perform data analysis, and provide other assistance to ensure projects and initiatives comply with innovative best practice • Provide general HR support to employees and managers in the area of employee relations, performance management and employee programs • Demonstrate ability to maintain confidentiality of information and materials handled • Ability to build collaborative partnerships, understand clients’ business needs, demonstrate empathy, and build consensus to achieve organizational goals • Ability to think strategically and influence with solid business acumen skills, while delivering organizational culture and HR perspectives to enhance informed decision making • Ability to exercise discretion and good judgment in making decisions; ability to make difficult decisions in timely manner and the ability to communicate effectively with all levels of employees • Perform other duties as assigned.

🎯 Requirements

• Bachelor’s degree in human resources or related field required • SPHR or PHR certification preferred • Seven (7) years of experience in employee relations required or related human resources experience, or equivalent training and/or experience • Working knowledge of multiple human resource disciplines including compensation, benefits, organizational design, employee relations, diversity, performance management, and related laws • Solid knowledge of employment law, including federal and state leave laws, ADA, and the FLSA • Proficiency in Microsoft Office applications (Outlook, Word, Excel, Power Point) and other related computer software applications • Ability to learn, function, and generate reports with-in database, HRIS, and third-party systems and applications.

🏖️ Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program

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