Product Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚡️ Product Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Comfrt's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Comfrt

Comfrt

51 - 200 employees

🛍️ eCommerce

👥 B2C

eCommerce • B2C

Comfrt is presented as a consumer-facing online storefront (Shopify-based) — the available content is primarily website front-end code and cookie/consent UI for a shopping site. The text shows cookie consent, header, menu, cart drawer, and other storefront UI elements, indicating Comfrt operates an e-commerce website targeting consumers. The provided information does not specify product categories, funding, headcount, or specific services sold.

📋 Description

• Verify SKU mapping across ERP, e-commerce, warehouse, and marketplace systems • Maintain SKU mapping tables and cross-reference files • Resolve duplicate, retired, bundled, or variant SKUs across business systems and data warehouses • Validate new product and variant setups against mapping standards • Apply golden-record rules and naming conventions with the Master Data Analyst • Maintain data connections exchanging product, pricing, and inventory data • Configure field mappings, sync rules, and transformations in integration tools • Support the Ecommerce Team during product launch setup • Partner with the BSA Team on new and existing integrations • Test changes in a sandbox and verify downstream data • Monitor sync jobs, integration logs, and error queues • Run data checks for missing attributes, mismatched SKUs, and stale records • Maintain integration documentation, mapping logic, runbooks, and SOPs • Investigate and resolve product data issues, failed syncs, and mismatched inventory or order records • Identify root causes and log recurring issues • Escalate platform or infrastructure problems to BSA or Data Engineering • Communicate status and resolution timelines to Operations leadership and affected teams • Build reports on SKU data health, sync reliability, and open issues • Recommend process improvements based on recurring issues and data trends

🎯 Requirements

• 2-4 years of experience in product operations, data operations, supply chain operations, or a similar role involving product data • Hands-on experience maintaining SKU or item master data in an ERP or inventory system such as NetSuite, SAP, Oracle, or Fulfil • Practical experience with integration or ETL tools such as Celigo and Boomi, including field mapping and troubleshooting sync failures • Strong Excel or Google Sheets skills, including lookups, pivot tables, and data cleanup • Working knowledge of e-commerce platforms such as Shopify and their product catalog structure • Ability to read logs, trace data through connected systems, and identify root causes • Clear written communication for SOPs, runbooks, and issue updates • Detail-oriented, organized, and able to manage several open issues without close supervision

🏖️ Benefits

• Generous paid time off • Company-covered health insurance • 5% 401k match • Discounts on all Comfrt products • Fully remote work environment • Supportive, creative environment where ideas and growth are valued

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