Manager, Vendor Performance

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🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Compass Surgical Partners

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2011

🏥 Healthcare

🤝 B2B

🏠 Real Estate

💰 Private Equity Round - Compass Surgical Partners on 2024-01

Healthcare • B2B • Real Estate

Compass Surgical Partners is a strategic partner to health systems and high-performing physician groups that develops, manages, and scales ambulatory surgery centers (ASCs). The firm provides end-to-end ASC services including facility design and build, licensure and staffing, payer contracting and managed-care strategy, operational and clinical integration, and procedural growth programs across specialties such as cardiovascular, joint, and spine. Compass emphasizes measurable outcomes and partnership-driven growth—having developed or managed 40+ ASCs, overseen 1M+ surgical cases, and supported physician syndications to expand outpatient surgical footprints.

📋 Description

• Lead vendor sourcing, evaluation, due diligence, and selection processes • Coordinate contract negotiations, renewals, and amendments with Legal, Finance, and functional leaders • Evaluate pricing structures, service commitments, contract terms, and total cost of ownership • Manage vendor onboarding and implementation activities • Establish and maintain vendor performance standards, SLAs, KPIs, and scorecards • Lead recurring vendor business reviews covering service delivery, financial performance, risks, and improvement opportunities • Identify performance gaps and develop corrective action plans • Hold vendors accountable for contractual commitments and service expectations • Build relationships with vendor partners and internal stakeholders • Monitor vendor spending, contract performance, service costs, and financial commitments • Identify cost savings, service improvements, and operational efficiencies • Analyze performance trends, financial exposure, and contract compliance • Report recommendations to leadership on vendor performance and financial impact • Simplify and automate vendor-management workflows, reporting, scorecards, and performance monitoring • Use AI-enabled tools and technologies to analyze vendor data, identify trends, surface risks, and accelerate decisions • Evaluate emerging tools and establish controls for responsible use of AI-generated insights and automated processes • Partner with Legal, Compliance, and IT on contractual, regulatory, privacy, and security requirements • Maintain vendor documentation and monitor renewal timelines, termination provisions, and emerging risks • Coordinate vendor transitions or terminations while maintaining service continuity • Develop consistent vendor governance processes

🎯 Requirements

• Progressive experience in vendor management, supplier performance, procurement, contract management, outsourced services, or a related commercial operations function • Demonstrated experience managing multiple enterprise vendors or service providers, including performance reviews, scorecards, escalations, and corrective action • Experience negotiating or renewing vendor contracts, including commercial terms, service expectations, and risk provisions • Strong understanding of vendor lifecycle management, including sourcing, selection, onboarding, performance monitoring, renewals, and transitions • Experience developing and monitoring SLAs, KPIs, and vendor scorecards • Strong financial acumen, including evaluating vendor spending, pricing structures, cost savings, and contract performance • Proven ability to address vendor performance challenges through root cause analysis, corrective action, and measurable improvement • Experience analyzing performance data and presenting actionable recommendations to business leaders • Ability to influence stakeholders, manage competing priorities, and drive results across cross-functional teams • Knowledge of vendor risk management, contract compliance, and applicable data privacy and security requirements • Demonstrated experience using AI, automation, analytics, or workflow tools to improve business processes and operational outcomes • Proven ability to identify inefficient processes and implement practical, scalable improvements • Intellectual curiosity and sound judgment when evaluating new technologies, validating AI-generated outputs, and handling sensitive information • Preferred: Experience in multisite healthcare, ambulatory surgery centers, physician services, management services organizations, or other regulated industries • Preferred: Familiarity with outsourced healthcare services, including billing, coding, collections, denials, or patient financial services • Preferred: Experience supporting vendor implementations, conversions, transitions, terminations, or post-acquisition integrations • Must be authorized to work in the United States; E-Verify participation applies

🏖️ Benefits

• Equal Opportunity/Affirmative Action Employer • Reasonable accommodations during the application or hiring process • Remote work arrangement

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