Technical Support Engineer

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🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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Composio

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

Composio is a developer platform that turns LLMs and AI chat clients into action-taking agents by securely connecting them to 1,000+ apps via managed OAuth, tool execution, sandboxed programmatic environments, and agent infrastructure. It offers SDKs, a CLI, managed gateways, and enterprise features (SSO, governance, org controls) for production workloads so teams can automate workflows across sales, marketing, engineering, support, finance, and more. Composio emphasizes secure delegated auth, intent-resolved tools, and model-agnostic integrations to let agents perform real work at scale.

📋 Description

• own the customer support queue end to end - triage, reproduce, fix, ship, close • write code daily in Typescript and Python: small fixes, integration tweaks, SDK patches, and whatever the ticket needs • bridge customers and engineering with crisp repros, useful Github issues, and the judgment to fix what you can yourself • jump into pre-sales conversations when a prospect hits a technical wall and unblock them in real time • write public docs and troubleshooting guides for recurring issues • own customer health for the accounts you support, especially after hard bugs or sharp edges • dogfood Composio to automate ticket triage, customer comms, and runbooks

🎯 Requirements

• technical support • you have done deeply technical support at a dev tools, infrastructure, or API company • you can read a stack trace, a curl request, and a log line and triangulate the bug • you ship code that reaches production • customer facing • you can run a live debugging call with a senior engineer and keep their trust • you are comfortable mixing support, sales-adjacent conversations, and customer success outreach • ai native • you have built with language models • you use LLMs to accelerate triage, repros, and writing fixes • typist - you can write docs well and explain complex ideas clearly • timezone - you are based in North America in PST or EST hours • human - you build trust and admit what you do not know

🏖️ Benefits

• None specified